No internet connection (again)

Discussion in 'Installation and Configuration' started by Mardler, Aug 8, 2008.

  1. Mardler

    Mardler

    Messages:
    8
    Been using Wind... for so long it hurts and just bought a new PC with Parallels. Fantastic, but tonight for some reason, it told me I had no internet connection, whereas the host machine still has one. Signs are IE not being able to connect, same with Family History Maker. Network and Sharing Center shows MACBOOKAIR-PC connected to an unidentified network with no internet connection.

    I'm fairly PC literate and I read through two other threads for people with similar problems but (a) I couldn't understand all of them exactly and (b) I'm running Vista; so some menu options in previous versions of Windows are not the same. Can anyone help, please? TIA
    Paul

    Tech spec:
    MacBook Air
    Mac OS X:10.5.4
    Parallels Desktop 3.0 build 5600, running Vista
    2GB RAM
    200GB hard drive
    Boot Camp - yes
    Have not upgraded either Parallels or Boot Camp since new
     
  2. John@Parallels

    John@Parallels

    Messages:
    6,343
    Try to perform in Applications/Utilities/Terminal on Mac OS following command

    sudo killall -HUP pvsnatd
     
  3. Mardler

    Mardler

    Messages:
    8
    Thanks John

    Unfortunately the string you provided me does not work. I am still getting the IE 'cannot display the webpage' message. Is there anything I can do to diagnose and break down the problem? Thx agn
     
  4. John@Parallels

    John@Parallels

    Messages:
    6,343
    post here
    ifconfig -a from Mac OS
    ipconfig /all from Windows
     
  5. Mardler

    Mardler

    Messages:
    8
    ifconfig -a from OS:
    lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
    inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
    inet 127.0.0.1 netmask 0xff000000
    inet6 ::1 prefixlen 128
    gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
    stf0: flags=0<> mtu 1280
    en0: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21f:5bff:fed2:b2d7%en0 prefixlen 64 scopeid 0x4
    inet 192.168.1.4 netmask 0xffffff00 broadcast 192.168.1.255
    ether 00:1f:5b:d2:b2:d7
    media: autoselect status: active
    supported media: autoselect
    en2: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21c:42ff:fe00:0%en2 prefixlen 64 scopeid 0x5
    inet 169.254.99.230 netmask 0xffff0000 broadcast 169.254.255.255
    ether 00:1c:42:00:00:00
    media: autoselect status: active
    supported media: autoselect
    en1: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21c:42ff:fe00:1%en1 prefixlen 64 scopeid 0x6
    inet 169.254.99.230 netmask 0xffff0000 broadcast 169.254.255.255
    ether 00:1c:42:00:00:01
    media: autoselect status: active
    supported media: autoselect

    ipconfig /all input in attached picture file.

    THANK YOU in advance for your help
    Paul
     

    Attached Files:

  6. John@Parallels

    John@Parallels

    Messages:
    6,343
    en2: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULT ICAST> mtu 1500
    inet6 fe80::21c:42ff:fe00:0%en2 prefixlen 64 scopeid 0x5
    inet 169.254.99.230 netmask 0xffff0000 broadcast 169.254.255.255
    ether 00:1c:42:00:00:00
    media: autoselect status: active
    supported media: autoselect
    en1: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMP LEX,MULTICAST> mtu 1500
    inet6 fe80::21c:42ff:fe00:1%en1 prefixlen 64 scopeid 0x6
    inet 169.254.99.230 netmask 0xffff0000 broadcast 169.254.255.255
    ether 00:1c:42:00:00:01

    Something prevents Parallels network interfaces,
    DO you have Keyspan software, or recently installed some other software, or drivers on Mac
     
  7. Mardler

    Mardler

    Messages:
    8
    Hi. No: no Keyspan software, or Software updates or other drivers on Mac..... so far as I can tell. I do recall some Windows updates in the past few days, but not what they were. Is there a way to be more definite about either of these statements?
     
  8. John@Parallels

    John@Parallels

    Messages:
    6,343
  9. Upton O'Good

    Upton O'Good

    Messages:
    55
    When are you guys going to fix that Keyspan conflict?
     
  10. John@Parallels

    John@Parallels

    Messages:
    6,343
    We are trying this in Parallels Desktop 4, actually a question is not to our side, as Keyspan explicitly shuts down Parallels Interfaces.
     
  11. Mardler

    Mardler

    Messages:
    8
    Thank you, John

    Your support is greatly appreciated. Am up and running again
    Regards
    Paul
     
  12. Upton O'Good

    Upton O'Good

    Messages:
    55
    1. Why don't you rename them then?

    2. Why have they singled you out for this persecution? Are they in cahoots with VMWare?

    (Yes, I know #2 is a ridiculous question, but it shows why yours is a ridiculous explanation.)

    It's going to be a cold day in hell when I buy a version upgrade to get a bug fix. Parallels had better come up with a fix for the current version or offer free upgrades to those of us who have been struggling with this defect. Otherwise, my next upgrade will be to VMWare.
     
  13. John@Parallels

    John@Parallels

    Messages:
    6,343
    We are constantly trying to fix bugs, and I said that we are trying to fix this, not we will fix it in version 4
     
  14. Upton O'Good

    Upton O'Good

    Messages:
    55
    Well then what did you mean by, "We are trying this in Parallels Desktop 4"?

    I'm sorry if I misinterpreted your somewhat telegraphic response, but you do have the option of expressing yourself more clearly.
     
  15. John@Parallels

    John@Parallels

    Messages:
    6,343
    I meant we are trying to rewrite network modules to suppress (or avoid Keyspan driver execution code shutting down our interface), as far as I know we are also trying to contact they developers, but I do not know the results
     
  16. dylansm

    dylansm

    Messages:
    35
    No internet for me either

    I've uninstalled, reinstalled, but can't get an internet connection. I'm about to give up.

    This is a MacPro running 10.5.4 and Parallels 3 5608.
    Windows XP Pro SP 2.

    Here's my config info.

    ifconfig -a:

    lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
    inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
    inet 127.0.0.1 netmask 0xff000000
    inet6 ::1 prefixlen 128
    gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
    stf0: flags=0<> mtu 1280
    en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    ether 00:1d:4f:47:6b:8c
    media: autoselect status: inactive
    supported media: autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,hw-loopback> 10baseT/UTP <full-duplex,flow-control> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,hw-loopback> 100baseTX <full-duplex,flow-control> 1000baseT <full-duplex> 1000baseT <full-duplex,hw-loopback> 1000baseT <full-duplex,flow-control>
    en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21d:4fff:fe47:6b8d%en1 prefixlen 64 scopeid 0x5
    inet 192.168.0.183 netmask 0xffffff00 broadcast 192.168.0.255
    inet6 2002:4666:4cea::21d:4fff:fe47:6b8d prefixlen 64 autoconf
    ether 00:1d:4f:47:6b:8d
    media: autoselect (1000baseT <full-duplex,flow-control>) status: active
    supported media: autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,hw-loopback> 10baseT/UTP <full-duplex,flow-control> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,hw-loopback> 100baseTX <full-duplex,flow-control> 1000baseT <full-duplex> 1000baseT <full-duplex,hw-loopback> 1000baseT <full-duplex,flow-control>
    fw0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> mtu 4078
    lladdr 00:1e:52:ff:fe:62:30:3e
    media: autoselect <full-duplex> status: inactive
    supported media: autoselect <full-duplex>



    ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : mbp-winxp
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Parallels Network Adapter
    Physical Address. . . . . . . . . : 00-8E-7A-82-27-80
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IP Address. . . : 169.254.13.166
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :

    Any info you can provide would be helpful.
     
    Last edited: Aug 12, 2008
  17. John@Parallels

    John@Parallels

    Messages:
    6,343
    I cannot see Parallels Network interfaces, en2 and en3, looks that some software prevents it to start.
    Try to use Bridged Network
     
  18. dylansm

    dylansm

    Messages:
    35
    Well, that worked. Thanks. The only way this is going to work for me, however, is if I can view my OS X server from within windows. Is that possible? I tried using 192.168.0.1 but that didn't work.

    [EDIT]
    As I understand it, this bridged connection will only work the way I need it to by getting my host IP each time I need it. This is not good, as it means I also need to change my windows hosts file each time, too. This is obviously not going to work.

    Any info you might provide would be extremely helpful. Thanks again.
     
    Last edited: Aug 12, 2008
  19. John@Parallels

    John@Parallels

    Messages:
    6,343
    Mac OS IP is 192.168.0.183
     
  20. lkjeseth

    lkjeseth

    Messages:
    2
    Might Be a New Internet Connection Problem

    Hi, ever since I installed the drivers for my USB AT&T ConnectAir, I have been unable to connect to the internet through Parallels. I have tried shared network and bridged network, I have used the article ID 4790 means of uninstalling and reinstalling Parallels 3.0, and have again tried both shared network and bridged network.

    Thanks for your help.

    Lars



    lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
    inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
    inet 127.0.0.1 netmask 0xff000000
    inet6 ::1 prefixlen 128
    gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
    stf0: flags=0<> mtu 1280
    en0: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
    ether 00:1f:f3:cc:b3:5e
    media: autoselect status: inactive
    supported media: autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,hw-loopback> 10baseT/UTP <full-duplex,flow-control> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,hw-loopback> 100baseTX <full-duplex,flow-control> 1000baseT <full-duplex> 1000baseT <full-duplex,hw-loopback> 1000baseT <full-duplex,flow-control> none
    fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078
    lladdr 00:1f:f3:ff:fe:78:1f:5a
    media: autoselect <full-duplex> status: inactive
    supported media: autoselect <full-duplex>
    en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21f:5bff:fecb:2567%en1 prefixlen 64 scopeid 0x6
    inet 192.168.1.149 netmask 0xffffff00 broadcast 192.168.1.255
    ether 00:1f:5b:cb:25:67
    media: autoselect status: active
    supported media: autoselect
    en2: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21c:42ff:fe00:0%en2 prefixlen 64 scopeid 0x7
    inet 10.37.129.2 netmask 0xffffff00 broadcast 10.37.129.255
    ether 00:1c:42:00:00:00
    media: autoselect status: active
    supported media: autoselect
    en3: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21c:42ff:fe00:1%en3 prefixlen 64 scopeid 0x8
    inet 192.168.1.2 netmask 0xffffff00 broadcast 192.168.1.255
    ether 00:1c:42:00:00:01
    media: autoselect status: active
    supported media: autoselect


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : larskjeseth1402
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : Yes
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Parallels Network Adapter
    Physical Address. . . . . . . . . : 00-1C-42-73-F3-93
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . : 192.168.0.1
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
     

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