No internet connection on Parallel's side

Discussion in 'Installation and Configuration of Parallels Desktop' started by GuillermoL, Oct 16, 2009.

  1. GuillermoL

    GuillermoL Bit poster

    Messages:
    2
    Hey there,

    I've just set up my machine and everything seems to be ok. I have internet on Mac side, but not on Parallels side with explorer.

    I've read the manual and have set up a "shared" connection, but no luck.

    Can anybody help?

    Thanks

    Bill
     
  2. Elric

    Elric Parallels Team

    Messages:
    1,712
    Hi,

    please

    1) Make sure that Parallels Tools are installed

    2) Switch to the Shared Networking mode.

    If this doesn't help, click Start -> Run and execute cmd.exe. Type in the appeared window command "ipconfig /all". Then, without closing the window, click Parallels Destkop menu "Help"->"Report a Problem", send a problem report (it is not necessary to provide description) and post here the report ID.
     
  3. GuillermoL

    GuillermoL Bit poster

    Messages:
    2
    Update

    I just paid the $29 and had it fixed.

    Is there no customer support when you first buy the product? I was a little surprised about that.

    Anyhow, working now and happy..

    ;-)
     

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