No longer working after Windows 10 upgrade

Discussion in 'Windows Virtual Machine' started by davidf2, Aug 4, 2015.

  1. davidf2

    davidf2 Bit poster

    Messages:
    1
    Been running Parallel Desktop on my Mac for a few months on Windows 10 (free trial), then new version of Windows 10 was updated automatically and the platform no longer works. Before I just ran my cursor over base of screen and Safari and all the other icons popped up Now neither then upper toolbar or lower icons show up. Thus I can´t switch back to iOS once I´m running Windows unless I press shut down key.
    Tried reinstalling Parallel tools but that didn´t work.

    Any help very much appreciated.
     
  2. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    759
    Hi davidf2, please follow the steps suggested at http://kb.parallels.com/112609 to manually install Parallels Tools and check if the issue still persisting.
     

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