Numero de activaciones máximo alcanzado

Discussion in 'Account and Subscription Management' started by omarm2, Aug 15, 2019.

  1. omarm2

    omarm2 Bit Poster

    Messages:
    2
    Buenos dias.
    Estoy instalando Parallels en un nuevo Macbook y me dice que ya he superado el numero máximo de activaciones. Tengo cerradas las sesiones en los demás ordenadores, pero me sigue dando error. He desinstalado la aplicación en todos los ordenadores para solo instalarla en el nuevo Macbook, pero me sigue saliendo el error y no me deja activar la licencia.
    La versión es Parallels 11.

    Gracias
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    7,260
    Hi, your license key has been reset, please try to activate it again and check
     
  3. Martin29

    Martin29 Bit Poster

    Messages:
    2
    Hello, I have the same issue, I am moving from old macbook
     
  4. Martin29

    Martin29 Bit Poster

    Messages:
    2
    Hello, I have the same issue, I am moving from old macbook to new one and I am getting the message of maximum activations.
     
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    7,260
    Hi, your key has been reset, please check the issue and let us know the results.
     
  6. iwanuschka

    iwanuschka Bit Poster

    Messages:
    4
    Same issue here, can you please reset my key as well?
     
    Maria@Parallels likes this.
  7. iwanuschka

    iwanuschka Bit Poster

    Messages:
    4
    issue has been solved
     
    Maria@Parallels likes this.
  8. AndresR2

    AndresR2 Bit Poster

    Messages:
    3
    Yo tengo el mismo problema... pudieran ayudarme por favor
     
  9. AndresR2

    AndresR2 Bit Poster

    Messages:
    3
    I have the same problem, can you please reset my key as well?
     
  10. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,614
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

    Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
     
  11. AndresR2

    AndresR2 Bit Poster

    Messages:
    3
    Thank you
     
  12. PatricioL

    PatricioL

    Messages:
    1
    Estoy instalando Parallels en el macbook que me compre y me dice que he superado el numero máximo de activaciones. No tengo activo en ningun lado mi serial y no me deja activar la licencia.
    La versión es Parallels 11
     

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