OTP dialogue broken in latest update.

Discussion in 'Parallels Client for iOS' started by icoleman.uk, Jul 18, 2018.

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  1. icoleman.uk

    icoleman.uk Member

    Messages:
    24
    The iOS app updated today for some of our staff and now they are unable to log in because the OTP dialogue is completely greyed out.

    I've updated RAS to the latest version as a test and OTP works fine on other clients including legacy iOS client.

    Affected client version 16.5.0 (20218)

    We are using RADIUS for 2FA.
     

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    icoleman.uk, Jul 18, 2018
    #1
  2. icoleman.uk

    icoleman.uk Member

    Messages:
    24
    Raised support ticket, this is a known issue. No ETA on resolution. :(
     
    icoleman.uk, Jul 19, 2018
    #2
  3. Yury Averkiev

    Yury Averkiev Program Manager Member

    Messages:
    73
    Hi, the ETA for the fix is next week.
     
    Yury Averkiev, Jul 25, 2018
    #3
  4. icoleman.uk

    icoleman.uk Member

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    24
    Brilliant, thanks. :)
     
    icoleman.uk, Jul 25, 2018
    #4
  5. icoleman.uk

    icoleman.uk Member

    Messages:
    24
    This now appears to be fixed in the latest update. :)
     
    icoleman.uk, Aug 2, 2018
    #5

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