Outlook 2007/2010 on W7 on Retina

Discussion in 'Installation and Configuration of Parallels Desktop' started by HH_1, Nov 4, 2015.

  1. HH_1

    HH_1 Bit poster

    Messages:
    1
    1st, thanks for the support call yesterday. That helped with my transition to a retina device. But i've now faced with a new challenge.

    We do some HTML emails and have been plagued w/ the following issue:

    in Outlook 2007:
    I was able to get the images to scale, but the text will not. In the control panel, I have "size of text, and other items of the screen" setting set to 199% (why this wasn't 200, i'm not sure), but with that being set to what it is, the text in Outlook 2007 emails is small - likely unscaled. Has anyone seen this and, if so - how was it addressed??

    in Outlook 2010:
    I'm getting the actual opposite. I was able to get the text to scale, but the images have not. Again, very bizarre seeing that I seemingly took the exact same steps. And I have the total opposite results.

    To add to this quagmire, a 3rd MS product - Live Mail - is behaving perfectly. Le sigh.

    In all cases, my environment is the following:

    OSX El Capitan (10.11) running Parallels version 11.0.1 (31277) which is running Windows 7.

    Any insight on how to resolve this would be most appreciated. I figured I would start here before of having to make any support calls.

    Thanks ahead of time.

    cheers.
     
  2. ManojK@Parallels

    ManojK@Parallels Parallels Support

    Messages:
    308

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