Parallels 11 Bundle registration problem

Discussion in 'General Questions' started by CharlesJ2, Dec 26, 2015.

  1. CharlesJ2

    CharlesJ2 Bit poster

    Messages:
    6
    Hi, folks,

    I purchased PDFOpenPro as part of the Parallels 11 bundle on 12/1/15 and unable to register it.

    To provide a little more detail, I downloaded the zip file for Mavericks (10.9.5) and installed it. When I run it, it asks me to register. I type in my name (as recorded on my Parallels-Cleverbridge order-invoice) and the product key on that document, but the "Register" button stays inactive. I can click "Demo" and it seems to function (but in demo mode). If I can click "Email My Serial #" it generates an email to me which reports no known purchases to my email address.

    Can you suggest what I can do to register my copy of PDFOpenPro?

    (I also want to say I'm a little distressed that I can't find a way to send a support request to Parallels other than Twitter, which I am not about to join.)
    Thanks,
    Chuck
     
  2. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    746

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