Parallels 11 "error message" at startup (Mac El Capitan Beta and Windows 10)

Discussion in 'Windows Virtual Machine' started by SWANDY, Sep 16, 2015.

  1. SWANDY

    SWANDY Pro

    Messages:
    363
    Whenever I start up Parallels 11 (running on the El Capitan Gold Master and Windows 10), whether I am starting Windows from a suspended state or a full startup (after a full shutdown instead of Windows 10 going into suspend mode), I get an message box that a "critical error" has occurred. The first time I ignored it as everything seemed to be working fine. The next two times I wrote in the little box "got this error message but everything is running fine". Got it box today and just clicked cancel. (Sorry did not write down the report numbers - again everything seems to be working fine.)
    Anyone have this experience or any ideas of what is going on?
    Thanks, Steve Wandy

    FOLLOWUP: Just got the error message again - Report #75017570. This time it was while Windows 10 was actually up and running.
     
    Last edited: Sep 16, 2015
  2. Manu@Parallels

    Manu@Parallels Guest

    Messages:
    259
    Hello Swandy,
    Please try creating empty virtual machine and map the existing hard drive and check for the error, please refer to http://kb.parallels.com/121578 to learn more.
     
  3. SWANDY

    SWANDY Pro

    Messages:
    363
    Ok Manu. I followed your instructions (in the link above) and same thing happened - this time with the Windows 10 install just sitting around doing nothing. The report number was 75454342.
     
  4. SWANDY

    SWANDY Pro

    Messages:
    363
    Any thoughts Manu - because in order to continue with the newer install of Windows 10, I have to contact Microsoft (possibly others) in order to de-authorize my original installs of MS Office 2013 and have it re-authorized for the new machine.
     

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