Parallels 13 Access stuck Sierra os

Discussion in 'Parallels Access and Parallels Desktop for Mac' started by LorettaC, Sep 13, 2017.

  1. LorettaC

    LorettaC Bit Poster

    Messages:
    4
    It won't go away no matter what I do. Won't decline, accept, don't change or change. Thanks in advance!!
     

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  2. Meenakshi@Parallels

    Meenakshi@Parallels Parallels Support

    Messages:
    55
    Hello @LorettaC, please go to activity monitor and kill the Parallels Access Application. Then click on Go (On the Mac menu bar) > Application > Parallels Access > Move to Trash. Now install Parallels Access. To know how to install Parallels Access, please refer this article: http://kb.parallels.com/116770 Thanks, Meena.
     
    LorettaC likes this.
  3. LorettaC

    LorettaC Bit Poster

    Messages:
    4
    Thanks so much. Activity Monitor wasn't letting me kill Parallels Access .... was scared to dump it from applications. You gave me the permission I needed. Cheers!!
     
  4. Meenakshi@Parallels

    Meenakshi@Parallels Parallels Support

    Messages:
    55
    @LorettaC, Thank you for your update. Glad to know that you were able to sort out the issue. Please get back to us for any further queries. Thanks, Meena.
     

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