Parallels 19.2 loads Windows 11 with a black screen

Discussion in 'Windows Virtual Machine' started by AbdelRahmane1, Jan 3, 2026 at 1:38 AM.

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  1. AbdelRahmane1

    AbdelRahmane1

    Messages:
    1
    Upon installing Parallels 19.2.0 I(57363) have no access to windows 11. Is there some sort of setting that I need to modify because I've been groping for a few hours with no success.
     
    AbdelRahmane1, Jan 3, 2026 at 1:38 AM
    #1
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    805
    Hello @AdelRahmane1
    Thank you for reaching out.

    Please carry out the following steps as a possible solution:
    1. With the virtual machine running, click on "Actions" in the top menu bar > select "Reset".
    2. Once done, install Parallels Tools: in the top menu, click Actions > Reinstall Parallels Tools, wait for the installation to finish, and restart the virtual machine.

    If the issue persists, please collect a technical report (click on the Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this e-mail
     
    Avinash Bundhoo, Jan 5, 2026 at 11:54 PM
    #2

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