Parallels 3, build 5638 freezing

Discussion in 'Installation and Configuration of Parallels Desktop' started by bobv, May 24, 2009.

  1. bobv

    bobv Bit poster

    Messages:
    4
    Running a MacBook Pro 15" (late 2008) with 10.5.7

    Installed Parallels 3, build 5638 and can't get it to work. Every time I go to set up a new machine (I've tried multiple times with both an iso and install cd) the machine freezes and I have to restart my computer.

    Anybody else experiencing this?
     
  2. desgael

    desgael Pro

    Messages:
    344
    I would suggest to create a ticket on that in our support queue so that we would be able to investigate it more closely.
    But the first thing I would check is that there is enough memory, i.e. check how much do you assing to the virtual machine and how much is on the Mac side total.
     
  3. NathanF

    NathanF Bit poster

    Messages:
    3
    5638 Build Freezes upon Opening

    I've had it with updates.

    This is the third update to incorrectly install.

    I have a Mac Pro Xeon with a Dedicated Hard drive for boot camp. I'm running OS X.5.7 with 16 gigs of fully-buffered RAM.

    How can I get Parallels to function? I updated to 5638 without any incident until opening Parallels. Then I get a beach ball and not other activity past the opening start panel. Moreover, it won't force-quit.


    I love Parallels, but I do not love it when it does not work after it was working. I've also uninstalled and reinstalled, etc...same thing.
     
  4. galochka

    galochka Hunter

    Messages:
    187
    Hello NathanF,

    Please try to reinstall Paralells Desktop (use the same installtion package to uninstall Parallels Desktop) -> after that please restart Mac-> install Parallels Desktop using teh same package

    After that start your Virtual Machine -> install Parallels Tools

    In case the issue persists please create the ticket for Support Department (it is free)

    http://www.parallels.com/support/desktop/
     

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