Parallels 5 Kaspersky Anti-virus incompatibility Windows 7

I've installed Parallels 5 this morning and Windows 7. I cannot get the Parallels Kaspersky Anti-virus to install fully. I receive the following message- 'windows did not trust this program because its identity can't be verified'.

Can anyone help?

 

Hello,

Could you please send the screen shot of the message that you are receiving.

 

Attached is a screenshot of the message raised by Windows 7 when trying to run Parallels Kaspersky.

Here is some add'l info which may or may not be useful:

In addition to my Mac running Parallels, I also own a Windows PC which also runs a full retail version of Kaspersky Anti Virus 2009. When I upgraded that machine to Windows 7, Kasperksy Anti Virus 2009 would cause Windows 7 to raise the same message. Based on research I was told that version 2009 was not Windows 7 compatible and that I had to download their 2010 version. When I did that, no problems appeared..everything worked fine.

Is Parallels Kaspersky Windows 7 compliant?

Any suggestions?

 

Here is another screen shot highlighting that Windows 7 (Ultimate version) is blocking Parallels Kaspersky due to a Kaspersky driver issue.

 

Same issue on my system

I have the same issue in windows7, Parallel support said to uninstall and re-install kaspersky but that didn't help.. I have had no reply yet from parallels as to any further help.

 

I have had the same issue on my system with windows 7. Parallels suggested I uninstall kespersky and re-install it but they didnt work and im still waiting on what else I can do...

 

Hello,

I also have 5 installed parallels on my mac, parallels Kaspersky Anti Virus was installed automatically, but it is not functional because of the message: "windows did not trust this program because its identity can't be verified".

What should I do?

Cordially.

Christophe (in France)

 

Guys, try this: http://kb.parallels.com/en/6224

 

The kb article does not work. Instructions are for Vista, not Windows 7. Windows 7 shows different options which don't appear per the kb article.

I've also confirmed with Kaspersky that the version supplied with Parallels 5 (7.0.1.325) is not compatible with Windows 7.

Per the ticket I logged with them:
CAS-332128-BPYN4W - Installation Issues CRM:00786751

Unfortunately the version of Kaspersky you received with your Parallels software is not compatible with Windows 7

 

I no longer have this problem due to the following:

I logged a ticket with Kaspersky, explained the situation. They confirmed the version showing up on Parallels Kaspersky (7.0.1.325) was not Windows 7 compliant. I sent them my proof of purchase and then they gave me a download link and issued me a new activation code which would work for Kaspersky Internet Security 2010.

I'm all set now.

 

I am having the exact same problem. How do I log a trouble ticket to get the same upgrade?

 

You can go to the Kaspersky web site. For the US you can go to:
http://usa.kaspersky.com/support/home-support-case.php