Parallels 6 - Windows 7 - trackpad problem

Discussion in 'Windows Guest OS Discussion' started by StephenA, Sep 9, 2010.

  1. StephenA

    StephenA

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    36
    My battery life is better! I like P6 apart from the mouse problem. It sucks. Awaiting an update to fix this then I'm happy.
     
  2. dcrinzema

    dcrinzema

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    19
    It's Fixed for Me

    I entered a support ticket and got a response that fixed (sort of) the problem. Basically, you have to shut down Windows 7, go to >Virtual Machine>Configure>Advanced and switch the Smart Mouse setting to Auto (Mine was set to ON).

    That fixed the scrolling problem, but now the mouse no longer moves seamlessly from the host to the guest operating system. You have to click once within the guest to get the guest mouse back from the host.

    I don't like that, but for me it's the lesser of two evils. I told the support folks that, so hopefully they'll view this as a temporary work around and keep working on the problem.

    One last thing, I was also told to check the box for "Optimize modifier keys for games" but that made no difference for me either way.
     
  3. FrancoE

    FrancoE

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    1
    Trackpad is a big problem x me 2

    Hi everybody.
    I can confirm that the trackpad in P6 is really unusable.
    My working configuration is in Full screen, Win7.
    I'd like to downgrade to P5, but now I don't have a full working VM backup...

    Setting SmartMouse to Off, the scrolling is like P5, but the mouse sensitivity is really irritating...
    Now I'm back with SmartMouse to Auto, but scrolling is orrible...
    No possibility to scroll with two fingers without using inertial scrolling...
    Better P5...
    Let's hope Parallels team will solve the issue as usual...
     
  4. bucweat@rushpost.com

    bucweat@rushpost.com Bit Poster

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    17
    Also having this problem

    Guest OS is Windows 7 (full screen and window), running on 2009 MacBook Pro. Worked great in P5.
     
  5. TheodorE

    TheodorE

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    This is not only with trackpads. Same occurs with some 3d software. Got the same problem using a MX Performance Mouse in MODO 401 on Windows 7. Scrolling in 3D is no now impossible. Worked fine before.

    Windows 7 IMAC QuadCore.
     
  6. Pelican18TQA4

    Pelican18TQA4

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    Same problem here on both my MacBook Pro (late '09 17" unibody) and my 27" i7 iMac with Magic Trackpad. Very annoying, to say the least.
     
  7. Gregorio

    Gregorio

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    I've installed the latest build 6.0.11822, and I'm still having this problem
     
  8. Metrowest

    Metrowest Bit Poster

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    14
    I can also confirm the problem still exists in 6.0.11822.
     
  9. YuriyM

    YuriyM

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    40
    Hi all,

    the scrolling issue was fixed recently and will be available in the upcoming update. Until then you can use Coherence mode since it doesn't have such problems.

    Sorry for the inconvenience.
     
  10. StephenA

    StephenA

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    36
    Thanks for the update YuriyM, glad to hear the fix is on its way, can't wait!
     
    Last edited: Sep 23, 2010
  11. StephenA

    StephenA

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    36
    What is the timeframe for this fix please? e.g. do I downgrade to P5 now, or will it be out in a few days and therefore not worth me downgrading?
     
  12. StephenA

    StephenA

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    36
    ok, no reply. I'm going to downgrade and ask for my upgrade money back. Thanks but no thanks P6.
     
  13. YuriyM

    YuriyM

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  14. StephenA

    StephenA

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    36
    Thanks, but no where in those release notes does it mention it fixes the mouse issue?

    Update: found it. Scrolling regression item. Will test it later. Thanks!
     
    Last edited: Oct 22, 2010
  15. YuriyM

    YuriyM

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    40
    See "Sound, Keyboard, Mouse and Network Devices" section
     
  16. StephenA

    StephenA

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    Excellent, just updated and scrolling is fixed. Thank you :)
     
  17. YuriyM

    YuriyM

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    40
    You are welcome =)
     
  18. Tony Linde

    Tony Linde

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    Same here. Good job.
     
  19. pmbooks1

    pmbooks1

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    I can't get it to work, and have the latest build of P6. Can move cursor, directional keys, enter/return, keyboard, but no trackpad clicks. Very frustrating and see no answers yet.
     
  20. pmbooks1

    pmbooks1

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    26
    Does anyone know how to get a ticket bumped up to a higher level teck support?
     

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