Parallels 8 - Error 19014

Discussion in 'Windows Guest OS Discussion' started by markbrads, Sep 28, 2012.

  1. markbrads

    markbrads Bit Poster

    Messages:
    9
    Everytime I start any guest o/s I get error when the auto snapshot service starts.

    The error is 19014, I can't find any mention of this on the forums, any ideas anyone please?

    Thanks

    Mark
     
  2. DimitriV

    DimitriV

    Messages:
    1
    same problem here, PD cannot make backup ....

    please help
     
  3. Dmitry Erokhin

    Dmitry Erokhin

    Messages:
    2
    Same to me. Can not delete snapshot.
     
  4. Mr. C.

    Mr. C. Bit Poster

    Messages:
    54
    same here.
     
  5. AlfredE

    AlfredE

    Messages:
    1
    same to me
     
  6. cliff_prl

    cliff_prl

    Messages:
    3
    me too.

    Can't delete the last snapshot, and the error appears when I try to clone the drive.
     
  7. Specimen

    Specimen Product Expert

    Messages:
    3,244
    My first suggestion is for you guys to uninstall and reinstall Parallels, this procedure will not delete your VMs/guest OSs or settings.
    Secondly, reinstall Parallels Tools on the guests.

    Hope that solves the issue.
     
  8. Dmitry Erokhin

    Dmitry Erokhin

    Messages:
    2
    After consulting to support they offered me to do folowing:

    In terminal.app:
    prl_disk_tool merge --hdd <path to hdd file>
    For each one of your .hdd files (actualy packages) located in pvm package.

    Next try to delete snapshot


    It was not helped cause this was not my case, but this could help someone of you.

    For me helped just deleting snapshots.xml cause it contained links to missing snapshots. But be very careful following this scenario.

    Hope this will help.

    Good luck.
     
  9. Mr. C.

    Mr. C. Bit Poster

    Messages:
    54
    Reinstalling does not help.

    As mentioned above or elsewhere, the link provided by Parallels in the Unable to complete the operation dialog (Check this _solution_) is broken and useless.
     
  10. Mr. C.

    Mr. C. Bit Poster

    Messages:
    54
    Thanks. The merge didn't help, but from within the pvm package:

    rm -rf Snapshots*

    works just fine. Sometime Parallels needs to be hit with a stick.
     

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