Parallels Access crashes whenever I try to purchase a subscription by pressing Buy Subscription

Discussion in 'Account and Subscription Management' started by VinnyC, Jul 11, 2019.

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  1. VinnyC

    VinnyC Bit Poster

    Messages:
    4
    Whenever I have time to buy a subscription either or responding to the subscription has expired message or pressing the "buy subscription Button the parallels access app crashes.

    I'm on a 12.9" iPad Pro running IPadOS public beta 2.
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,891
    Hi, which version of Parallels Access do you have?
     
  3. VinnyC

    VinnyC Bit Poster

    Messages:
    4
    5.0.0 (35149).
    Additional information - I was able to buy a subscription on another device that is running iOS 12.3.1, i.e.,, not beta software.
     

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