Don't abandon ship, Cap'n. My sense is that finding a good resolution to this could also be critical to Parallel's future. They are up against some really stiff competition from VMWare, which in its current incarnation is very slow, due to, yes, debugging code, but which is rock solid and has outstanding USB 2.0 support out of the box. I have not seen a single user complain about a trashed installation. Moreover, it's clear what the direction of future development is going to be from the "enabled in future release" dialogues. And yes, they do So if they do not get their development priorities straight, and start providing real support to paying users of released products, all their efforts may be for naught. They certainly deserve some slack to be cut for the moment, but ultimately they have to measure themselves against the rest of the marketplace. Your suggestions would represent a very good start. As has been remarked elsewhere, it isn't always the rabbit that wins the race.