Parallels Constantly Unexpectedly Quits

Discussion in 'General Questions' started by gdaniels, Nov 26, 2007.

  1. gdaniels

    gdaniels

    Messages:
    3
    What is going on? Parallels is constantly crashing.

    OS Version: 10.4.10 (Build 8R2232)
    Report Version: 4

    Version: 3.0 (3.0 Build 5160.0)

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_INVALID_ADDRESS (0x0001) at 0xf2813b1d

    Thread 10 Crashed:
    0 com.parallels.desktop 0x007d742a 0x1000 + 8217642
    1 com.parallels.desktop 0x006cae29 0x1000 + 7118377
    2 com.parallels.desktop 0x009e024b QList<TGDev*>::append(TGDev* const&) + 363
    3 com.parallels.desktop 0x0079dc41 0x1000 + 7982145
    4 libSystem.B.dylib 0x90024227 _pthread_body + 84

    Thread 10 crashed with X86 Thread State (32-bit):
    eax: 0x00005d8e ebx: 0x006cad7a ecx: 0xf2813b1d edx: 0x00000000
    edi: 0x00000004 esi: 0xb1a0d6f0 ebp: 0xdd6f9eb8 esp: 0xdd6f9eac
    ss: 0x0000001f efl: 0x00010246 eip: 0x007d742a cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037

    Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 4 GB
    Graphics: ATI Radeon X1900 XT, ATY,RadeonX1900, PCIe, 512 MB
    Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 667 MHz
    Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 667 MHz
    Memory Module: DIMM Riser B/DIMM 1, 1 GB, DDR2 FB-DIMM, 667 MHz
    Memory Module: DIMM Riser B/DIMM 2, 1 GB, DDR2 FB-DIMM, 667 MHz
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (4.80.79.1)
    Bluetooth: Version 1.9.0f8, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en2
    Network Service: Parallels Host-Guest, Ethernet, en3
    Network Service: Parallels NAT, Ethernet, en4
    PCI Card: ATY,RadeonX1900, Display, Slot-1
    Serial ATA Device: ST3500641AS P, 465.76 GB
    Parallel ATA Device: PIONEER DVD-RW DVR-111D
    USB Device: Hub, Up to 480 Mb/sec, 500 mA
    USB Device: Apple Cinema HD Display, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
    USB Device: USB Receiver, Logitech, Up to 1.5 Mb/sec, 500 mA
    USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
    FireWire Device: built-in_hub, unknown_value, Unknown
    FireWire Device: iSight, Apple Computer, Inc., Up to 400 Mb/sec
    FireWire Device: unknown_device, unknown_value, Unknown
     
  2. Stacey M

    Stacey M Parallels Team

    Messages:
    908
  3. gdaniels

    gdaniels

    Messages:
    3
    new problem

    Ok I downloaded what you suggested, and now XP reguarly becomes unresponsive instead of crashing, although I just got this message.

    Date/Time: 2007-11-28 08:32:29.722 -0800
    OS Version: 10.4.11 (Build 8S2167)
    Report Version: 4

    Command: Parallels
    Path: /Applications/Parallels/Parallels Desktop.app/Contents/MacOS/Parallels
    Parent: WindowServer [151]

    Version: 3.0 (3.0 Build 5162.0)

    PID: 384
    Thread: 10

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_INVALID_ADDRESS (0x0001) at 0xf2813b1d


    Thread 10 Crashed:
    0 com.parallels.desktop 0x007d751a 0x1000 + 8217882
    1 com.parallels.desktop 0x006caaf0 0x1000 + 7117552
    2 com.parallels.desktop 0x009e03ab QList<TGDev*>::append(TGDev* const&) + 475
    3 com.parallels.desktop 0x0079dc41 0x1000 + 7982145
    4 libSystem.B.dylib 0x90024227 _pthread_body + 84
     
  4. gegervision

    gegervision

    Messages:
    185
    Build 5158 was more much stable in my opinion than any of the other 516x builds. Maybe Parallels will provide you with this build to download. It never once crashed or became unresponsive on me.
     
  5. Stacey M

    Stacey M Parallels Team

    Messages:
    908
    Hello,

    gdaniels,
    thank you for your feedback. Our developers are already working to make this problem solved in future updates.
    Meanwhile you can try to disable sound in Parallels; it might help.

    Best regards,
    Stacey
     

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