Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. DanielM4

    DanielM4 Bit Poster

    Messages:
    2
    Submitted my keys/email and still waiting for feedback.
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    Hello DanielM4,
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  3. rule225

    rule225 Bit Poster

    Messages:
    10
    Hello,

    I get the same error message telling me I've reached the max number of activation for Parallels Desktop 9. I had to reinstall my Mac after my hardrive failure. Can you help me?
    Thank you,
    Regards,
     
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    Hello rule225,
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  5. rule225

    rule225 Bit Poster

    Messages:
    10
    Thanks, I'll try that!
     
  6. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    Hi rule225,
    Feel free to reach out anytime.
     
  7. AlfredL1

    AlfredL1

    Messages:
    1
    Hi, i have changed my mac and no longer using the previous. Can you please deactivate my old parallels 10 key so that I can use it on my new hardware?

    Thank you.
     
  8. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    Hello AlfredL1,
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  9. DavideT

    DavideT Bit Poster

    Messages:
    2
    Hello,

    I have the same issue.
    I have unistall Parallels from my old iMac and if try to activate the license on my new Mac I have this error:
    iMac-xxxxx:~ xxxxx$ prlsrvctl activate-license-online

    Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

    Thank you,
    Davide.
     
  10. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    Hello DavideT,
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

    -----
     
  11. DavideT

    DavideT Bit Poster

    Messages:
    2
    Hello Ajith,
    the licence has been activated!

    Thank you!
     
  12. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    433
    Sounds Great! Feel free to reach us for further assistance.
     
  13. LeviG

    LeviG Bit Poster

    Messages:
    1
    Hi, this is happening to me to. I moved to a mac mini and updated from time machine backup, deleted my old information. I am not unable to activate my account. Is it possible to deactivate other 'sign in's? Thanks
     
  14. Dinesh@Parallels

    Dinesh@Parallels Guest

    Messages:
    333
    Hello @LeviG ,
    We have checked the key details and reset the license. Please activate the license and check how it goes!
     
  15. YenerC

    YenerC Bit Poster

    Messages:
    1
    hi all. i have parallels 11 on my mac mini. i uninstalled it and tried to install it to my macbookbut i get the same messege. pls help me!!!
     
  16. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    Please check your private message and respond. We'll continue from there.
     
  17. SteveP3

    SteveP3 Bit Poster

    Messages:
    2
    Hi, I'm having this same problem after temporarily using my hard disk in a different Mac for a few days (while Apple repaired my MacBook Pro). I got my MBP back from Apple today and put the hard disk back in, but I am unable to activate Parallels 11. It says it will deactivate it on the other computer, but it then it says maximum activations exceeded.
     
  18. Dinesh@Parallels

    Dinesh@Parallels Guest

    Messages:
    333
    Hello @SteveP3 ,
    We have reset the activation limit from our end. Please go ahead and activate now!
     
  19. SteveP3

    SteveP3 Bit Poster

    Messages:
    2
    Thanks so much for the quick response! I have got it activated now :)
     
  20. Dinesh@Parallels

    Dinesh@Parallels Guest

    Messages:
    333

Share This Page