I have purchased and downloaded an upgrade version of Parallels Desktop 11. My system is a iMac with OS x 10.8.5 with Parallels Desktop 10. The upgrade can not be installed, gives the message 'OS x 10.9 or higher ' required. What shall I do? f.kilger
Hi, we would like to inform you that Parallels Desktop 11 does not support Mac OS X Lion 10.7 and Mac OS X Mountain Lion 10.8 as host OS. So, you can upgrade to the Mac OS x 10.9 or 10.10 or ask us for the refund according to the Parallels Desktop Return policy. If you would like to get a refund please let us know.