Parallels Desktop 17.1.0 broke USB?

Discussion in 'Linux Guest OS Discussion' started by GlennS5, Oct 18, 2021.

  1. GlennS5

    GlennS5 Bit Poster

    Messages:
    14
    I'm running Ubuntu as a Vi and use Yubikey (USB keycard) for authentication, but after update to 17.1.0 it no longer work. Running "gpg --card-status" would give me info about the Yubikey, but after update to 17.1.0 "gpg --card-status" only show the following:
    gpg: selecting card failed: No such device
    gpg: OpenPGP card not available: No such device


    Downgrading to 17.0.1 again solve the problem. Anyone else having USB issues after updating to 17.1.0?
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello,
    if possible could you reproduce the issue and collect the technical report right after that, please?
    Then please reply us back with the technical report's ID.
    Looking forward to your reply and will be glad to help.
     
  3. deermichel

    deermichel Bit Poster

    Messages:
    1
    I also run into issues with Yubikey not being detected on Windows 10/11 after updating Parallels.
     
  4. GlennS5

    GlennS5 Bit Poster

    Messages:
    14
    Thank you for your reply, I sent the technical report now less than 15 minutes ago. The technical report ID is 381508870. Please let me know if you need further information.

    /Glenn
     
  5. TylerL3

    TylerL3 Bit Poster

    Messages:
    1
    I am running Windows 11 ARM and when I upgraded to Parallels 17.1, I am no longer able to use my Yubikey.
     
  6. BrentM3

    BrentM3 Bit Poster

    Messages:
    3
    Same issue here. With an Ubuntu guest host I see this after attaching the yubikey:
    [ 24.626777] usb 2-2: new full-speed USB device number 2 using xhci_hcd
    [ 24.775061] usb 2-2: New USB device found, idVendor=203a, idProduct=fffe, bcdDevice= 1.01
    [ 24.775066] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
    [ 24.775066] usb 2-2: Product: Virtual USB1.1 HUB
    [ 24.775067] usb 2-2: Manufacturer: Parallels
    [ 24.775068] usb 2-2: SerialNumber: PW3.0
    [ 24.775274] hub 2-2:1.0: USB hub found
    [ 24.775302] hub 2-2:1.0: 15 ports detected
    [ 25.066773] usb 2-2.6: new full-speed USB device number 3 using xhci_hcd
    [ 25.186750] usb 2-2.6: New USB device found, idVendor=1050, idProduct=0406, bcdDevice= 5.12
    [ 25.186754] usb 2-2.6: New USB device strings: Mfr=1, Product=2, SerialNumber=0
    [ 25.186755] usb 2-2.6: Product: YubiKey FIDO+CCID
    [ 25.186756] usb 2-2.6: Manufacturer: Yubico
    [ 25.198880] hid-generic 0003:1050:0406.0004: hiddev3,hidraw3: USB HID v1.10 Device [Yubico YubiKey FIDO+CCID] on usb-0000:00:03.0-2.6/input0
    [ 25.218852] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 6 , HC probably busted
    [ 25.318955] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
    [ 30.324334] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
    [ 35.329519] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
     
    AnderG likes this.
  7. KavehV

    KavehV Bit Poster

    Messages:
    32
  8. GlennS5

    GlennS5 Bit Poster

    Messages:
    14
    @Maria@Parallels
    Any progress finding/fixing this bug? Hoping for some feedback soon and hopefully a fix.
     
    BrentM3 likes this.
  9. AnderG

    AnderG Bit Poster

    Messages:
    1
  10. MartinS55

    MartinS55 Bit Poster

    Messages:
    1
    Same for me. Yubi5 Key is not detected by Windows VM.
     
  11. GlennS5

    GlennS5 Bit Poster

    Messages:
    14
    There is a new 17.1.1 release that fix the USB issue. Thank you for the fix Parallels!
     
  12. HC_3

    HC_3 Bit Poster

    Messages:
    46
  13. tanks

    tanks

    Messages:
    1
    Any updates?

    I noticed that after first installing Windows 11, my Yubikey actually works. But somewhere between me updating Windows 11, upgrading to Windows 11 Pro from the default installation that is provided to the Mac M1's, or me activating Windows 11, my Yubikey stops working and tells me:

    "This security key cant be used. Please try a different one."

    yubikey-issue-mbpm1-w11pro_tank_2022-04-20_00-28-42-c.png

    Host Machine: Apple MacBook Pro 13" M1 - Monterey - Version 12.3.1
    Guest Machine: Windows 11 Pro ARM - Version 21H2 - OS Build 22000.613
    Yubico Key: Yubikey 5C FIPS
     

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