Parallels Desktop 4.0.3810 - Unable To Start installing parallels tools

Discussion in 'Installation and Configuration' started by withakay, Jan 13, 2009.

  1. withakay

    withakay

    Messages:
    4
    Hi,

    I have just updated to build 3810 and tried to update Parallels tools in my Vista x64 VM.
    When I do so I get the following error message alert

    Unable To Start installing parallels tools
    (C:/Users/MyUser/AppData/Local/Temp/PrToolsPackages.setup.exe). Error: 2.

    I have search the forum and cannot find a solution, anyone got any ideas?

    TIA
     
  2. withakay

    withakay

    Messages:
    4
    Does anyone have any idea how to install parallels tools manually? Basically it seems as though the files have not been copied into the VM after the upgrade.
     
  3. moeta

    moeta

    Messages:
    3
    When I encountered the installation problem, I selected CD/DVD-ROM from Devices menu and then select prl-tools-win.iso from Connect Image ...
    It worked well for installing parellels tools.
     
  4. withakay

    withakay

    Messages:
    4
    where is prl-tools-win.iso located, I can't find it?
     
  5. withakay

    withakay

    Messages:
    4

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