Parallels does not open (Black Screen)

Discussion in 'Installation and Configuration' started by GeorgeT6, Nov 15, 2020.

  1. GeorgeT6

    GeorgeT6

    Messages:
    1
    I upgraded my MAC to Big Sur and I am having an issue connecting and opening. When I open Parallels the windows desktop does not open. I restarted the computer and I am still having the problem. Do I need to uninstall and reinstall the program?
     
  2. Yes, that worked for me. Reinstall Parallels 16.1.
     
  3. ToninG

    ToninG Bit Poster

    Messages:
    4
    Good Morning, i have same problem... How i can reinstall Parallels without lose virtual Machine?
     
  4. alev

    alev Parallels Developers

    Messages:
    443
    Hi ToninG,

    Parallels Desktop reinstall doesn't affect virtual machines, they live in a separate folder.
    Parallels Team appreciates if you can send and share with us Technical Report ID (using Help > Send Technical Data...)
     
  5. ToninG

    ToninG Bit Poster

    Messages:
    4
    I have reinstall Parallels, and work fine. Thanks
     
  6. JEANSON

    JEANSON Bit Poster

    Messages:
    1
    Hi,

    I alsos got the black screen after Big Sur upgrading ; A full uninstall / Reinstall of Parallel will recover a normal situation.
     

Share This Page