Parallels does not work, please help !

Discussion in 'Installation and Configuration of Parallels Desktop' started by BenNovello, Jul 6, 2008.

  1. BenNovello

    BenNovello Member

    Messages:
    38
    Parallels does not work, please help !
    I't just not work, status stopped.
     

    Attached Files:

  2. John@Parallels

    John@Parallels Forum Maven

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    6,333
  3. BenNovello

    BenNovello Member

    Messages:
    38
    Thanks for your help first, and I'm wondering in the steps 7. said,
    " Restart your computer again and install Parallels Desktop for Mac. "
    Where shall I go to install Parallels Desktop for Mac ?
     
  4. Specimen

    Specimen Product Expert

    Messages:
    3,236
    In case you didn't notice yet the complete name of the program you refer to as 'Parallels' is 'Parallels Desktop for Mac'.
     
  5. BenNovello

    BenNovello Member

    Messages:
    38
    Hi Specimem,

    Here is the complete program I got from John, and I'm wondering on the step 7, where I do I go for the install Parallels Desktop for my Mac.

    http://kb.parallels.com/en/4790
     
  6. John@Parallels

    John@Parallels Forum Maven

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    Double click downloaded dmg, and run Install Parallels Desktop
     
  7. BenNovello

    BenNovello Member

    Messages:
    38
    But in the step 4. I still can't find the Uninstall Parallels Desktop application,
    there just got two Parallels icons,

    First one is :
    Disk Description : Apple UDIF read-only compressed
    Total Capacity : 95.5 MB (100,127,744 Bytes)
    Connection Bus : Disk Image
    Disk Write Status : Read Only
    Partition Map Scheme : Apple Partition Map
    Disk Image Path : /bentong/Downloads/Parallels-Desktop-5608-Mac-en.dmg

    Second one is :
    Mount Point : /Volumes/Parallels Desktop
    Capacity : 95.5 MB (100,089,856 Bytes)
    Format : Mac OS Extended
    Available : 7.5 MB (7,905,280 Bytes)
    Owners Enabled : No
    Used : 87.9 MB (92,184,576 Bytes)
    Number of Folders : 22 Number of Files : 58

    Then what I'm suppose to do ?
     
  8. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Double click downloaded dmg file, and run Uninstall Parallels Desktop
     
  9. BenNovello

    BenNovello Member

    Messages:
    38
    Hi,
    Where is the green triangle ?
     
  10. Specimen

    Specimen Product Expert

    Messages:
    3,236
    The green triangle John referred to is the button that starts a virtual machine, similar to the play button on media players.
     
    Last edited: Jul 8, 2008
  11. BenNovello

    BenNovello Member

    Messages:
    38
    Hi Master,

    There are still not work, just repeatedly running on the starting status every 30 seconds ? ? ?
     
  12. Specimen

    Specimen Product Expert

    Messages:
    3,236
    I suggest you ask the help of a more experienced friend that can read the instructions with you and help you set up Parallels.
     

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