Still can't open many .doc or .docx documents. The pop-up window tells me: "the doc.x cannot be found. Check the spelling or try a different path" Have imported a anti-virus - AVAST to try find a bug. But STILL can't open docs. Pointless to have Parallels software if it doesn't work. Parallels Support have no idea and say "we've handed it to our developers to have a look at". But nothing forthcoming. Very disappointing. Isn't there some kind of warranty here for a program that is 9 months old?????? WTF? VERY frustrating. I am in disbelief. Has anyone else experienced this problem? And maybe a solution. Would love to hear from you. Schbang.