Parallels license has reached its activation limit

Discussion in 'Installation and Configuration' started by PhilipR5, Jan 14, 2020.

Page 10 of 12
  1. McallenT@Parallels

    McallenT@Parallels Staff Member

    Messages:
    209
    Hello @duwelt, Parallels Desktop version 11 is not compatible with the latest Mac / macOS. Please refer to this KB article: https://kb.parallels.com/114381 to know the compatibility of version 11 with macOS. Please purchase an upgrade license and activate it under the same account as version 11. Thanks, Parallels Team.
     
    McallenT@Parallels, May 5, 2022
    #181
  2. duwelt

    duwelt Bit Poster

    Messages:
    4
    Hi Mcallen,
    I am using macOS Catalina on my old Mac and Parallels 11 is running fine. The new Mac has the same MacOS version.
     
    duwelt, May 5, 2022
    #182
  3. duwelt

    duwelt Bit Poster

    Messages:
    4
    I am running Windows 8.1 on Parallels and just checked: My via Time Machine restored version on my new Mac is running perfectly in Test Version Mode.
    I just want to move the licence please.
     
    duwelt, May 5, 2022
    #183
  4. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, kindly follow the steps from the KB article for moving Parallels Desktop license key.
     
    DebasmitaM@Parallels, May 5, 2022
    #184
  5. duwelt

    duwelt Bit Poster

    Messages:
    4
    Hello,
    As in my first post explained, there is no option to move the licence. I read all the articles.
    Please help.
    Bildschirmfoto 2022-05-06 um 07.35.41.jpg Bildschirmfoto 2022-05-05 um 11.13.38.jpg
     
    duwelt, May 5, 2022
    #185
  6. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, we have sent you a PM. Please help us with your Parallels Desktop 11 full license key over there.
     
    DebasmitaM@Parallels, May 7, 2022
    #186
  7. Luke13

    Luke13 Bit Poster

    Messages:
    2
    Hello, I am experiencing the same issue going from my old Mac to my new one. What do you need from me to fix this issue? Thanks!
     
    Luke13, May 16, 2022
    #187
  8. Luke13

    Luke13 Bit Poster

    Messages:
    2
    Hello again, I still need my license reset in order for me to switch to my new Mac, can I get an ETA on when this will occur?
     
    Luke13, May 19, 2022
    #188
  9. Nazeemabanu@Parallels

    Nazeemabanu@Parallels Staff Member

    Messages:
    199
    Hello @Luke13, Kindly check your DM. Thanks.
     
    Nazeemabanu@Parallels, May 19, 2022
    #189
  10. 로스트바이브

    로스트바이브 Bit Poster

    Messages:
    4
    I bought a new MacBook and installed Parallels, and this message pops up. What should I do? Error message: "This license has reached its activation limit and can no longer be used to activate new product copies."
     
    로스트바이브, Jun 9, 2022
    #190
  11. 로스트바이브

    로스트바이브 Bit Poster

    Messages:
    4
    Hello I bought a new MacBook and reinstalled Parallels. When i tried to activate it, this error message poped up; "This license has reached its activation limit and can no longer be used to activate new product copies." Please reset my license key. Thanks!
     
    로스트바이브, Jun 9, 2022
    #191
  12. McallenT@Parallels

    McallenT@Parallels Staff Member

    Messages:
    209
    Hello, Please DM the license key and we will reset it for you. Thanks, Parallels Team.
     
    McallenT@Parallels, Jun 9, 2022
    #192
  13. 로스트바이브

    로스트바이브 Bit Poster

    Messages:
    4
     
    로스트바이브, Jun 9, 2022
    #193
  14. 로스트바이브

    로스트바이브 Bit Poster

    Messages:
    4
     
    로스트바이브, Jun 9, 2022
    #194
  15. GampaA@Parallels

    GampaA@Parallels Staff Member

    Messages:
    444
    Hello 로스트바이브, we have reset the license key, please try to log in and check. Thanks.
     
    GampaA@Parallels, Jun 11, 2022
    #195
  16. Nemensi

    Nemensi Kilo Poster

    Messages:
    67
    Can you please reset 828WPY-XXXXXX-XXXXXX-XXXXXX-DTZB5W? Thanks.
     
    Nemensi, Jun 18, 2022
    #196
  17. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, please try activating your license key now.
     
    DebasmitaM@Parallels, Jun 22, 2022
    #197
  18. MJN

    MJN

    Messages:
    3
    Hi, please assist me with an issue im having with parallels. I just purchased the premium version yesterday and as im entering the product key, it is prompting me to attach an old product key to which i dont have any copy of. I've tried looking at my email registered when i was trying the old version but nothing. Please help me sort this out as soon as possible so i can continue with my job. thank you
    upload_2022-7-10_15-4-50.png
     
    MJN, Jul 10, 2022
    #198
  19. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    412
    Hello, please be informed that in order to activate Parallels Desktop for Mac Upgrade license you must have a Parallels Desktop legacy permanent license to act like the previous version key while activation.
     
    Bhargava@Parallels, Jul 10, 2022
    #199
  20. AnthonyS30

    AnthonyS30 Bit Poster

    Messages:
    2
    bought a new mac now my old key is useless and I cant activate...been trying to resolve this for some time now. Please help or should I find another solution? DM me and I will provide my key (I will not post it on an open forum like this).
     
    AnthonyS30, Aug 9, 2022
    #200
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