Parallels license has reached its activation limit

Discussion in 'Installation and Configuration' started by PhilipR5, Jan 14, 2020.

  1. JorgeB6

    JorgeB6 Bit Poster

    Messages:
    4
    I am moving my license from parallels desktop 14 to a new mac and I am getting the following error
    The activation limit for this license has been reached
    The license is called Marta Tinto
     
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hi, we have sent you a private message. Kindly share your Parallels Desktop 16 license key over there.
     
  3. JohannesZ1

    JohannesZ1 Bit Poster

    Messages:
    2
    Hi!
    I am running Parallels Desktop 17 for Mac Pro Edition and today I switched onto a new (M1 based) Mac Book Pro (moved over everything using migration assistant).
    Now I am facing the very same problem: "This license has reached its activation limit and can no longer be used to activate new product copies.".

    Any idea what I can do in this situation?
    Thank you very much! :)
     
  4. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hi, we have sent you a private message. Kindly check and response.
     
  5. MarceloR4

    MarceloR4 Bit Poster

    Messages:
    2
    Same problem here with my Parallels 13 licence. It would be very nice if we could just deactivate and activate the licence on the site instead of having to rely on Parallels good will to do so. Please, can you reactivate my Parallels 13 licence so I can move it to a new Mac? Thanks.
     
  6. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hi, we have sent you a private message. Please help us with your license key over there.
     
  7. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hi @MarceloR4 we have done the necessary changes, please try to activate your license key now. We have deleted your previous message as it contains your private details. It is suggested not to share any of your personal information over a public forum due to security purpose.
     
  8. NagendraJ

    NagendraJ Bit Poster

    Messages:
    1
    I am having trouble installing and activating my parallels 12 on a mac due to activation limit. Can i get some help in making sure that the only activation is the one that I would like to make and the past installations be void?
     
  9. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hi, we have sent you a private message. Kindly check and response.
     
  10. LongL

    LongL

    Messages:
    1
    Hi, i want to move Parallels Desktop 16 license to a new Mac.
    Can you reset my key?
     
  11. McallenT@Parallels

    McallenT@Parallels Staff Member

    Messages:
    209
    Hello @LongL, Please provide the license key, so that we can reset the same for you. Thanks, Parallels Team.
     
  12. RikW

    RikW

    Messages:
    1
    I have windows files that I need to retrieve from an iMac with Parallels Build 8.0.18619. The activation key reports activation limit reached. Can this be fixed. Thanks.
     
  13. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, which Mac OS you are using?
     
  14. R.A2

    R.A2 Bit Poster

    Messages:
    2
    Hi, I just moved from my iMac to a new MacBook Pro. The permanent licence for Parallels 17 was just bought some month ago. As there is no real support available "Moved to a new mac? Contact support!" is an endless loop of logins and KB articles, I seem to need the forum.
     
  15. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, are you getting any errors while moving Parallels Desktop from the old Mac to New Mac?
     
  16. R.A2

    R.A2 Bit Poster

    Messages:
    2
    Hi again. Yes, that was the case. I was also able to contact the support via email and the technician reset my activations, so I finally could activate the Parallels moved to a new Mac with Time Machine restore, again.
    Thanks for your reply though!
     
  17. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, we are happy to hear your issue got fixed. Please reach us back for any further queries.
     
  18. EricC24

    EricC24 Bit Poster

    Messages:
    1
    Same issue with my Parallels Desktop 16 here. I got the "This license has reached its activation limit and can no longer be used to activate new product copies." after installed it to repaired Macbook Air M1. Would Parallels help to reset my key? Thanks.
     
  19. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, we have sent you a private message. Please help us with your purchased reference number or the license key over there.
     
  20. duwelt

    duwelt Bit Poster

    Messages:
    4
    Hi,
    I got a new Macbook and want to transfer the licence for Parallels 11. I am getting the error message that the maximum amount of activations is reached and there is no option to de-activate Parallels on my old Macbook. Please help.
     

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