Before i reinstall PD 5, i thought i'd see what the forums would have to say abut this, weather i'm doing the riight thing, or weather there is a different way to fix this problem. Whenever I open Parallels it can no longer connect to prl_disp_service process then on user input, quits. log follows: Message info dump: >> Object id = {10653516-a8ba-431f-a6b4-4a8dcec6a896} >> Issuer id = >> Code = PRL_ERR_CANT_CONNECT_TO_DISPATCHER >> Type = Question >> Short Message = "Unable to connect to Parallels Service." >> Long Message = "Make sure that the prl_disp_service process is active and it is not blocked by Firewall. If the problem persists, contact the Parallels support team for assistance." >> Details = "" >> Spontanous = 0 >> Can be hidden = 0 >> Force show = 0 >> Use active = 0 >> Event handle = 0 >> Answers: [OK] [Send Problem Report] [] >> Default button number: 1 ..>> Message hint: 0x0 17:25:30.497 F [MESSAGE_MNG] /gui:322:207/ Showing message box. Type = [Question, PRL_ERR_CANT_CONNECT_TO_DISPATCHER]. 17:25:35.384 F /gui:322:207/ (!)Error: login failed. 17:25:35.385 F /gui:322:207/ Application is about to quit. Now we need to check all the windows and ask user if he wants to cancel exit. 17:25:35.387 F [MESSAGE_MNG] /gui:322:207/ Closing message box. Type = [Question, PRL_ERR_CANT_CONNECT_TO_DISPATCHER]. 17:25:35.393 F /gui:322:207/ Starting task CloseAllVmWindows <0x2b9d2d0> execution 17:25:35.393 F /gui:322:207/ New subtask is 1 [CloseMainWindowStep] 17:25:35.395 F /gui:322:207/ Subtask 1 [CloseMainWindowStep] completed with RC = 00000000 [PRL_ERR_SUCCESS] 17:25:35.405 F /gui:322:207/ New subtask is 0 [CloseVmWindowsStep] 17:25:35.452 F /gui:322:207/ Subtask 0 [CloseVmWindowsStep] completed with RC = 00000000 [PRL_ERR_SUCCESS] 17:25:35.458 F /gui:322:207/ Finishing task CloseAllVmWindows <0x2b9d2d0> with RC = 00000000 [PRL_ERR_SUCCESS] 17:25:35.463 F /gui:322:207/ Exiting application... 17:25:35.463 F /gui:322:207/ Application is about to quit. Cleaning up... 17:25:35.473 I SGAC /gui:322:207/ Deinitializing: Shared Guest Applications dispatcher 17:25:35.473 I SGAC /gui:322:207/ Deinitialized: Shared Guest Applications dispatcher 17:25:35.486 F /gui:322:207/ Destructing server object 0x3857bd0... 17:25:35.486 F /gui:322:207/ Destructing application object I had going through MAC HD/library and %user%/library folders to clean up various files from older version of applications config files left behind etc.. but never touched the Parallels folder. As i also re-installed SL as I mistakenly removed Mac HD/System/Caches folder.. Thinking it was just a cache and wouldn't to harm, i was wrong. as I rebooted all i got was gey screen with Apple logo.. Nothing else.. After see the results in Verborse mode, I saw few errors.. So I just SL disc n and re-installed. Thus, I bet that screwed PD up.... Any suggestions as to what this error could indicate ?
The dialog with "Unable to connect to Parallels Service" message should suggest to send a problem report. Please send it and post here its id
