Parallels Tools cannot install in upgrade from 4 to 5

Discussion in 'Installation and Configuration of Parallels Desktop' started by JeremyO, Dec 18, 2009.

  1. JeremyO

    JeremyO Bit poster

    Messages:
    1
    Running OS x version 10.5.5 with a Windows Vista VM.

    When attempting to upgrade the VM, Parallels launches the Parallels Tools Setup Wizard in Vista and cannot complete the install. A "InstallShield DLL Custom Action" dialog box will always appear at the same point with the following error message "Failed to extract 'Dll_.ini' from the binary table'.

    I'm then forced to restart the VM and the entire process starts again.

    Any ideas
     
    JeremyO, Dec 18, 2009
    #1

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