Parallels Tools causing BSOD (17.0.1)

Discussion in 'Windows Guest OS Discussion' started by toonetown, Sep 20, 2021.

  1. toonetown

    toonetown Bit Poster

    Messages:
    63
    Man, PD17 is kind of a stinker (see also https://forum.parallels.com/threads/cannot-use-keyboard-after-restoring-to-snapshot-pd17.354501/)...
    So - when updating parallels tools on a windows machine running 17.0 (to parallels tools 17.0.1), I get the following kernel panic (BSOD) due to a driver verifier violation (I am a driver developer, so I run my VMs with driver verifier enabled).
    You can download the full dump from http://www.toonetown.com/nathan/projects/MEMORY-2021-09-20.DMP.
    I believe this is due to the unloading of version 17.0...as a hard reset allows parallels tools to continue and complete correctly.
    Technical Report 379335941 has been submitted.
     

    Attached Files:

  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hello, please sorry for the delay in response.
    We've involved the Parallels Engineering Team in this case and once we get any updates we will let you know
    Also could you reupload the full dump please?
     
  3. toonetown

    toonetown Bit Poster

    Messages:
    63
    The full dump is still available at the above link. It is far too large to upload to the forum or via a troubleshooting report.
     
  4. toonetown

    toonetown Bit Poster

    Messages:
    63
    Just updated to 17.1.1 and still getting this BSOD when upgrading parallels tools when running with driver verifier.
     

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