Parallels tools never initializes

Discussion in 'General Questions' started by FlatDog, Sep 16, 2008.

  1. FlatDog

    FlatDog

    Messages:
    43
    I'm running 10.5.4, Parallels build 5608. (although I've had this issue in prior versions as well)

    I boot up my Mac, start Parallels (which boot XP SP3 from a boot camp partition). And get the message on the screen to not do anything until the tools initialize. I can leave the machine running for 2hrs and still nothing. Every time this happens, the message never goes away. How do I fix this?

    thanks.
     
  2. John@Parallels

    John@Parallels

    Messages:
    6,343
    I suggest you to perform following steps

    in Configuration Editor - Hard Disk 1 - Advanced - click Clear.
    Note: You need to activate Windows again.

    But if you have antivirus this may cause such slowdown, try to disable antivirus and check
     
  3. FlatDog

    FlatDog

    Messages:
    43
    I'm not disabling anti virus, and even if I wanted to my company has not given me permissions to do so. but slowdown = 2hr+ wiat and still not finished?!

    I'll try what you suggest on the clear and let you know what happens.
     
  4. John@Parallels

    John@Parallels

    Messages:
    6,343
    The problem is that some antivirus may slowdown significantly Parallels Tools installation, and even stop installation
     
  5. FlatDog

    FlatDog

    Messages:
    43
    The "clear" option didn't solve the problem.
     
  6. John@Parallels

    John@Parallels

    Messages:
    6,343
    So, it is antivirus
     
  7. FlatDog

    FlatDog

    Messages:
    43
    I don't mean to be a pain but what evidence is there of this? What are the tools doing that could possibly be stopped by Anti-virus software? Don't you want some logs / data to investigate before coming up with a completely random response like that? Everyone these days has AV on their machines.
     
  8. John@Parallels

    John@Parallels

    Messages:
    6,343
    Parallels Desktop in Boot Camp VM, puts Parallels Tools every time when you start VM, and removes them when you shutdown VM
    Antivirus may prevent or slowdown this operation
     

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