Parallels Transporter Agent error

Discussion in 'Installation and Configuration of Parallels Desktop' started by TimS21, Jan 30, 2020.

  1. TimS21

    TimS21 Bit poster

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    Hi, I've tried everything I can think of and can't get Transporter agent to run! It's an old Windows XP install that I need to keep as a VM to run old programs! The error is: "The procedure entry point CompareStringEx could not be located in the dynamic link library KERNEL32.dll"
    Anyone any ideas?
    Cheers,
    Tim
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

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  3. TimS21

    TimS21 Bit poster

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    Yes tried all of that and nothing worked! The machine has never been connected to the internet, so I have installed service pack 3 and then connected it up and downloaded all windows updates that I could! Before I did that the error was slightly different: "GetLogicalProcessorInformation" that changed to "CompareStringEx" after the updates?
     
  4. LachlanZ

    LachlanZ Bit poster

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    I'm having the exact same trouble Tim. Trying to turn my old XP desktop into a VM. I also Installed service pack 3 but like you all that did was change the error from "GetLogicalProcessorInformation" to "CompareStringEx" after the updates. Let me know if you solve it. I'll update here if I manage to work it out.
     
  5. TimS21

    TimS21 Bit poster

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    So I used disk2vhd that worked fine. I can open and use the .vhd file in Virtualbox but it won't open/convert in Parallels!! So I converted the .vhd file to Virtualbox and this will also load up fine in Virtualbox, so I tried importing into Parallels and this at least try's to import but this I get blue Windows stop screen!! So parallels is about as much use as a chocolate teapot if it can't even run XP!!
     
    LachlanZ likes this.
  6. LachlanZ

    LachlanZ Bit poster

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    Great solution! disk2vhd worked for me too, although I couldn't use shadow copy. I'm happy to use VirtualBox. How did you go about about converting your VHDX/VHD file to VDI?
     
  7. LachlanZ

    LachlanZ Bit poster

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    Actually don't worry. I did it using `vboxmanage clonemedium disk path/to/file.vhdx path/to/newfile.vdi --format VDI`. Thanks for your tips Tim!
     
  8. TimS21

    TimS21 Bit poster

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    You're welcome! I gave up with Parallels and am using Virtualbox! I fact I'm thinking money back as Parallels not fit for purpose!!
     
  9. mmika

    mmika Pro

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