Parallels will not shutdown Vista properly...HELP!!!

Discussion in 'Windows Guest OS Discussion' started by jhiginbotham, May 22, 2008.

  1. John@Parallels

    John@Parallels

    Messages:
    6,343
    Thank you,
    We found the issue, when Windows partition is located far then first 128 GB, and developers are working on it
    As for now I recommend following, try to install Windows in the first 128 gb.
    Anyway, please just give a call to support and tell to assign ticket to John, I will submit situation to developers, and in one of upcoming builds we will fix this
     
  2. jhiginbotham

    jhiginbotham

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    21
    What number should I call to do this?

    For now I'll just live with it until its fixed, I really am not in a position to be reinstalling windows every five minutes, it works in bootcamp for now, I have work to get done.
     
  3. Spencer

    Spencer

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    12
    John,

    Hmmmm.... I don't think that is the exact problem. I am having this issue on my MB Pro with only a 120 GB drive installed. That drive has only 2 partitions, with the first being an 80GB Leopard partition and the second being my Bootcamp Vista partition. I'm attaching screenshots from Disk Utility showing the partitions and sizes. My Vista partition is disk0s3. Couldn't figure out how to show all the information in 1 screenshot.

    I am working on sending the rest of the data you requested. And I have a ticket open on this issue -- #534351.

    Thanks,
    Spencer
     

    Attached Files:

  4. jhiginbotham

    jhiginbotham

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    21
    John,

    fyi my ticket number is #537282
     
  5. Spencer

    Spencer

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    12
    Here is my disk listing. As you can see from this, my Windows partition falls after 80 GB, well below the 128 GB limit you mentioned. I have no USB devices attached.

    Spencer-Swifts-Computer(1)$ diskutil list
    /dev/disk0
    #: TYPE NAME SIZE IDENTIFIER
    0: GUID_partition_scheme *111.8 Gi disk0
    1: EFI 200.0 Mi disk0s1
    2: Apple_HFS Macintosh HD 80.0 Gi disk0s2
    3: Microsoft Basic Data 31.5 Gi disk0s3
    /dev/disk1
    #: TYPE NAME SIZE IDENTIFIER
    0: Apple_partition_scheme *279.5 Gi disk1
    1: Apple_partition_map 31.5 Ki disk1s1
    2: Apple_HFS Storage B 57.8 Gi disk1s3
    3: Apple_HFS OS 10.4 Clean 38.2 Gi disk1s5
    4: Apple_HFS Storage 91.5 Gi disk1s7
    5: Apple_HFS Drive D 91.5 Gi disk1s9
     
  6. Spencer

    Spencer

    Messages:
    12
    John,

    I just sent copies of my Vista System and Application Event logs into my ticket #534351.

    Spencer
     
  7. jhiginbotham

    jhiginbotham

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    21
    I'm just glad to know that I'm not the only yutz with this problem... :) hopefully we can find our simularity and solve the problem because this is getting annoying, I'm able to use both parallels and bootcamp with the detect HAL turned on but getting the annoying message is getting old...I guess it doesn't really hurt anything, but I can't help to think that if I'm getting the message what else is wrong.
     
  8. Spencer

    Spencer

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    12
    Right, everything seems to work fine by just ignoring the message. But it seems to point at a real underlying issue.

    And I've never done well just "leaving sleeping dogs lie".
     
  9. John@Parallels

    John@Parallels

    Messages:
    6,343
    For message itself, we think it is hardcoded, and we are checking it now,
    As for problem, I hope your logs will provide some clue
     
  10. jhiginbotham

    jhiginbotham

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    21
    Should I install the new build (5608), does this address our problem?
     
  11. John@Parallels

    John@Parallels

    Messages:
    6,343
    It is not released yet, please wait, I will post additional information, if there will be something related,it would be better to create ticket, we can investigate logs
     
  12. John@Parallels

    John@Parallels

    Messages:
    6,343
    I tried to reply in all tickets, I found here, if I missed some please let me know
     
  13. solidd_swa

    solidd_swa

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    5
    so what was the solution?

    hello,

    I didn't create ticket or anything, so what was the solution to his problem. it just poped up for me yesterday.
     
  14. jhiginbotham

    jhiginbotham

    Messages:
    21
    Still haven't got a "solution" yet. I'm still using the work around that I mentioned earlier in this thread by activating the 'detect HAL' and then ignoring the message that pops up.
     
  15. John@Parallels

    John@Parallels

    Messages:
    6,343
    Please wait we are checking it now.
     
  16. jhiginbotham

    jhiginbotham

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    21
    I got your email John and resent you the logs by replying to the email, I'm not sure you will receive it or not so please let me know if you receive them.
     
  17. John@Parallels

    John@Parallels

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    6,343
    I did, thank you
     
  18. ATXP

    ATXP

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    66
    I have the same issue with Build 5608.

    So, this is a known issue?
     
  19. John@Parallels

    John@Parallels

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    6,343
    We are working to avoid partition limitation, this is not presented in build 5608
     
  20. ATXP

    ATXP

    Messages:
    66
    Hi, so how to I fix this problem? Thanks.
     

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