Parallels won't take my money

Discussion in 'Account and Subscription Management' started by CarlH2, Jan 11, 2022.

  1. CarlH2

    CarlH2 Bit Poster

    Trying to renew a license, I followed the steps as the last card had expired. It says it will take within 1 hour but never does.
    I tried everything available but nothing.
    I would rather not try buy it full price as you're offering the upgrade cheaper than a new license.

    Your support chat advised I contact Cleverbridge but that got no where?
  2. GauravA1

    GauravA1 Bit Poster

    Hi, I have a different issue but I am posting it here because I did not find an option to create a new post.
    On 'Parallels Desktop 17 for Mac' page, I see three options. The first option is to buy a Standard edition license for $79.99. When I click it to purchase the license, it shows me $117.99 ($99.99 + $18 GST). I understand the GST part but why does the price increase from $79.99 to $99.99? I thought it might be a temporary issue but I have tried it on different computers at different times.
    Please help. My trial expires on 30th and I need a license.

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