ParallelsDesktop-12.1.2-41525 is reinstalling on every start

ParallelsDesktop-12.1.2-41525 continues to reinstall on every start of ParallelsDesktop if User is standard (=non admin) User. Anybody else having the same issue? Is there a Solution available?

 

Same problem here. Using MacOS 10.11.6. I've also tried downloading the latest PD and installing that over the existing install, but the same problem...

 

Hey guys,
1. Open Terminal.app on the Mac.
2. Proceed with executing the commands below one by one:
sudo rm -rfd /System/Library/Extensions/prl
sudo rm -rfd ~/Library/Preferences/com.parallels
sudo rm -rfd /Library/Preferences/parallels
sudo rm -rfd /Library/Parallels
sudo rm -rfd ~/Library/Saved\ Application\ State/com.parallels.desktop.console.savedState
sudo rm -rfd /Library/logs/parallels.log
sudo rm -rfd /Library/Preferences/Parallels/
sudo rm -rfd /Private/var/db/parallels
sudo rm -rfd /Private/var/.parallels_swap
sudo rm -rfd /Private/var/db/receipts/'com.parallels*'
sudo rm -rfd /Private/var/db/Parallels/Stats
sudo rm -rfd /Private/var/root/library/preferences/com.parallels.desktop.plist
sudo rm -rfd ~/Applications\ \(Parallels\)/
sudo rm -rfd /Applications/Parallels\ Desktop.app

After that, you need to install Parallels Desktop 12: http://parallels.com/directdownload/pd12/
Let us know how it went.

 

Ha, I was just about to submit a ticket! Thanks for the fast reply. I have not yet tried the manual cleaning, but I did find that the problem came from using sudo to test writability to ~/Library/Parallels. Just FYI, if you comment that out in check_home_library_parallels() in the inittool boot script, then it doesn't ask to reinstall...

 

Didn't work. As a Bonus ParallelsDesktop doesn't show my VMs any more. Parallels-Folder isn't at default location.
As soon as I change the User to be type admin ParallelsDesktop is starting up as expected. After removing admin rights from this specific User ParallelsDesktop wants to reinstall on every startup.
macOS 10.12.2

 

Manually removing things and reinstalling did not solve the problem. However, patching inittool still does.

 

Hi Raj,

your brute force solution did not work for me (macOS 10.12.2).
Still it asks at every start for admin login for non admin users and reinstalls Parallels.
(or pretends to reinstall... is the Parallels...dmg really still somewhere on the system after upgrade?)

The problem is not a show stopper, but I like to see a fix for it...

Sven

 

Same problem here. Created HUGE problems for me due to some reasons. VERY disappointed. Can we expect a quick fix from Parallels?

 

Same problem. Maybe coincidental but Windows 10 was also running its monthly updates at the same time Parallels was upgrading. What editor are you using to modify inittool?

 

I used vi to make the modification. But you have to be root (sudo) to be able to modify the file.

 

Thanks ThomasM7, fix works for me.

 

Same problem here.
The workaround from ThomasM7 works fine.
The hint of Raj@Parallels doesn't work.

 

ThomasM7 solution works for me, thanks.

 

Same issue. MacOS 10.12.2 / Parallels Desktop 12.1.2-41525

 

ThomasM7's solution worked for me also.

 

Thanks for the workaround, Thomas! We will forward this to the concern team regarding the reinstallation issue.

 

Hi, I upgraded to Parallels 12 (on Sierra) today - with every start of Parallels I am now also getting the request for re-installation. Is anybody able to explain a solution in simple words (note I am not an experienced Mac user, i.e. would really appreciate a simple explanation how to fix this). TX, Dirk

 

Hey, please check your private message and reply.

 

works for me as well...thanks!!!