ParallelsDesktop-12.1.2-41525 is reinstalling on every start

Discussion in 'Installation and Configuration' started by ThomasM7, Jan 11, 2017.

  1. ThomasM7

    ThomasM7 Bit Poster

    Messages:
    4
    ParallelsDesktop-12.1.2-41525 continues to reinstall on every start of ParallelsDesktop if User is standard (=non admin) User. Anybody else having the same issue? Is there a Solution available?
     
    WilliamC7 likes this.
  2. ThomasM7

    ThomasM7 Bit Poster

    Messages:
    4
    Best Answer
    I changed in /Applications/Parallels Desktop.app/Contents/MacOS/inittool
    line: run_as_user "$usr" test -w "$path" -a -x "$path" && continue
    to: test -w "$path" -a -x "$path" && continue

    works for me
     
  3. TodR

    TodR Bit Poster

    Messages:
    3
    Same problem here. Using MacOS 10.11.6. I've also tried downloading the latest PD and installing that over the existing install, but the same problem...
     
  4. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    Hey guys,
    1. Open Terminal.app on the Mac.
    2. Proceed with executing the commands below one by one:
    sudo rm -rfd /System/Library/Extensions/prl
    sudo rm -rfd ~/Library/Preferences/com.parallels
    sudo rm -rfd /Library/Preferences/parallels
    sudo rm -rfd /Library/Parallels
    sudo rm -rfd ~/Library/Saved\ Application\ State/com.parallels.desktop.console.savedState
    sudo rm -rfd /Library/logs/parallels.log
    sudo rm -rfd /Library/Preferences/Parallels/
    sudo rm -rfd /Private/var/db/parallels
    sudo rm -rfd /Private/var/.parallels_swap
    sudo rm -rfd /Private/var/db/receipts/'com.parallels*'
    sudo rm -rfd /Private/var/db/Parallels/Stats
    sudo rm -rfd /Private/var/root/library/preferences/com.parallels.desktop.plist
    sudo rm -rfd ~/Applications\ \(Parallels\)/
    sudo rm -rfd /Applications/Parallels\ Desktop.app

    After that, you need to install Parallels Desktop 12: http://parallels.com/directdownload/pd12/
    Let us know how it went.
     
  5. TodR

    TodR Bit Poster

    Messages:
    3
    Ha, I was just about to submit a ticket! Thanks for the fast reply. I have not yet tried the manual cleaning, but I did find that the problem came from using sudo to test writability to ~/Library/Parallels. Just FYI, if you comment that out in check_home_library_parallels() in the inittool boot script, then it doesn't ask to reinstall...
     
    Last edited: Jan 11, 2017
  6. ThomasM7

    ThomasM7 Bit Poster

    Messages:
    4
    Didn't work. As a Bonus ParallelsDesktop doesn't show my VMs any more. Parallels-Folder isn't at default location.
    As soon as I change the User to be type admin ParallelsDesktop is starting up as expected. After removing admin rights from this specific User ParallelsDesktop wants to reinstall on every startup.
    macOS 10.12.2
     
    Last edited: Jan 11, 2017
  7. TodR

    TodR Bit Poster

    Messages:
    3
    Manually removing things and reinstalling did not solve the problem. However, patching inittool still does.
     
  8. SvenW2

    SvenW2 Bit Poster

    Messages:
    2
    Hi Raj,

    your brute force solution did not work for me (macOS 10.12.2).
    Still it asks at every start for admin login for non admin users and reinstalls Parallels.
    (or pretends to reinstall... is the Parallels...dmg really still somewhere on the system after upgrade?)

    The problem is not a show stopper, but I like to see a fix for it...

    Sven
     
  9. aspen63

    aspen63 Bit Poster

    Messages:
    25
    Same problem here. Created HUGE problems for me due to some reasons. VERY disappointed. Can we expect a quick fix from Parallels?
     
  10. ThomasM7

    ThomasM7 Bit Poster

    Messages:
    4
    Best Answer
    I changed in /Applications/Parallels Desktop.app/Contents/MacOS/inittool
    line: run_as_user "$usr" test -w "$path" -a -x "$path" && continue
    to: test -w "$path" -a -x "$path" && continue

    works for me
     
  11. Hound1

    Hound1 Bit Poster

    Messages:
    10
    Same problem. Maybe coincidental but Windows 10 was also running its monthly updates at the same time Parallels was upgrading. What editor are you using to modify inittool?
     
  12. ThomasM7

    ThomasM7 Bit Poster

    Messages:
    4
    I used vi to make the modification. But you have to be root (sudo) to be able to modify the file.
     
  13. Hound1

    Hound1 Bit Poster

    Messages:
    10
    Thanks ThomasM7, fix works for me.
     
  14. luke1970

    luke1970 Bit Poster

    Messages:
    5
    Same problem here.
    The workaround from ThomasM7 works fine. :)
    The hint of Raj@Parallels doesn't work. :(
     
  15. SvenW2

    SvenW2 Bit Poster

    Messages:
    2
    ThomasM7 solution works for me, thanks.
     
  16. WilliamC7

    WilliamC7 Bit Poster

    Messages:
    20
    Same issue. MacOS 10.12.2 / Parallels Desktop 12.1.2-41525
     
  17. aspen63

    aspen63 Bit Poster

    Messages:
    25
    ThomasM7's solution worked for me also.
     
  18. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,141
    Thanks for the workaround, Thomas! We will forward this to the concern team regarding the reinstallation issue.
     
  19. FamilieV

    FamilieV Bit Poster

    Messages:
    1
    Hi, I upgraded to Parallels 12 (on Sierra) today - with every start of Parallels I am now also getting the request for re-installation. Is anybody able to explain a solution in simple words (note I am not an experienced Mac user, i.e. would really appreciate a simple explanation how to fix this). TX, Dirk
     
  20. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,141
    Hey, please check your private message and reply.
     
  21. Martin9

    Martin9 Bit Poster

    Messages:
    23
    works for me as well...thanks!!!
     

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