Password expired using Web Portal

Discussion in 'Parallels Remote Application Server' started by jalcroft, Oct 1, 2008.

  1. jalcroft

    jalcroft Guest

    Why can't you login to the web portal when your password has expired?

    We are a register users and only intend using the Web Portal since we have additional 2 factor authentication which the appserver client doesn't understand. But regardless of the 2 factor authentication, you should still be able to login to the web portal and be prompted to change your passwords.

    When I setup new users on the system, I have to specify the password which isn't ideal. We have had to put a simple web page in place so that users can change there password, but they have to do this before it has expired - again not ideal.

    Any chance this fix will go into a very near future release of the web portal?

    Many thanks.

    James
     
  2. trinitysrv

    trinitysrv Guest

    I'm having the same problem.

    Any updates?
     
  3. jalcroft

    jalcroft Guest

    Sorry, no joy, despite emailing 2X support and an individual who sent me an email to see if I had any questions since I downloaded the latest version earlier last week.

    I hope someone at 2X reads these forums because there support is very poor now that we have made a purchase. I wish we had gone with Citrix now.


     

Share This Page