Password problem when accessing host pc from remote computer

Discussion in 'Accessing your PC' started by BobW1, Dec 18, 2015.

  1. BobW1

    BobW1 Bit poster

    Messages:
    2
    I am using a laptop remote computer to access my host pc via the parallels access web portal. I am prompted for a password. I assumed it wanted my parallels account password. However, it did not allow this password. What password is the connection looking for.
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,150
    Hi Bob, If you're working in Parallels Access through a browser on another computer, simply close the browser window to disconnect.
    To access security settings, on your computer click the Parallels Access icon in the menu bar or task bar and choose Preferences. Then click Advanced and do one of the following:
    Set Parallels Access to require that you enter your computer's user name and password each time you connect: Select Ask for my user name and password as well and change the password for Parallels Access and sign in on both sides and check how it works. Thanks!
     

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