PD5 / WIN 7 PRO/ OFFICE 7: sync with smartphone does not sync Calendar events

Discussion in 'Windows Virtual Machine' started by FredE, Jan 5, 2010.

  1. FredE

    FredE Bit poster

    Messages:
    3
    I just upgraded to PDR5 from PD4. After completing the upgrade, tried to sync Win 7 Outlook with Verizon Touch Pro 2 Smartphone. Everything sync'd properly except the calendar events. After trying everything I could think of, I finally uninstalled PD5, installed PD4 and Win 7 Outlook sync'd properly with my Verizon Touch Pro2, including the Calendar events. Is this a known issue, and does anyone know how to solve it?

    I am running a MacBook Pro 2.8 GHz, 4 GB of RAM.
     
  2. I-che

    I-che Pro

    Messages:
    492
    Hi FredE,
    Parallels is not aware of this issue. What build of Parallels Desktop 5 have you tried to use? Was it build 9308? Actually, we could investigate the case within opened support ticket at Parallels.
     
  3. FredE

    FredE Bit poster

    Messages:
    3
    It was not 9308, it was the first update after issue of PD5. How do I open a ticket?
     
  4. FredE

    FredE Bit poster

    Messages:
    3
    I am not running the latest update but the first update you issued to PD5. How do you open a support request?
     
  5. I-che

    I-che Pro

    Messages:
    492
    Hi FredE,
    please try to upgrade to build 9308 and let me know the result. If it will not help, we will proceed with ticket.
     
  6. I-che

    I-che Pro

    Messages:
    492
    I forgot to add: if calendar syncing will fail, please send us problem report from Help > Report a problem and post its ID here.
     

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