This thread is not intended as a bashing session but is intended to share with other users and the Parallels folks my personal experience with their support team, performance & device issues when using their workstation for OSX. When I read about this product I was extremely excited. When I saw video's on the net about the performance of this product I was amazed! So what did I go and do? I sold my HP laptop that ran Windows XP extremely well. I already have a Mac Mini G4 that I run a radio station on. It runs well. But having seen this product prompted me to sell my HP and dive into purchasing a 17 Inch i-Mac 1.83 GHZ machine with 160 gig HD & 512mb ram and I even purchased an additional 1-GIG of ram so I wouldn't have any hiccups with this "Parallels Workstation" product. I install Parallels "Beta 6" on my brand new shiny i-Mac. Everything installs very smoothly. I set the Memory up on the preferences section on the Parallels product to 512 MB of Ram. So I go on to install Windows XP Service Pack 2 on the Parallels workstation application. Installation was as smooth as anyone could expect. Then the fun kicks right in! Boot time was nice. I was like "WOW" this is going to be so great! Now I install Microsoft 's "dotnetfx.exe" & what happens? It hangs!. So I am like whoa. I can't install this? I need to run my Pro audio apps! I reboot the workstation after a hard shut down cuz yes folks it froze! Ok. So I said let me just run other things like Sony's Sound Forge Version 8b. Oh man does the application take a thousand years to come up! I was like "Man! Sound Forge on Windows 98 off of Virtual PC on My Mac Mini G4 Runs so much faster than this!" Here I am scratching my head. Mind you, I have a Clean install of OSX and no apps installed. I have no other devices attached at this moment. Can you beleive it? Then I want to get data off my "FIREWIRE Hard Drive" that I used flawlessly on my PC Laptop when I had it and guess what? NO DICE! Paralles Workstation doesn't even see it! I am like WHAT???? Then I try to use the Shared Folders Option. Guess what? Doesn't work! I am like "oh man this is so not happening." I mean in VM ware this is a drag and drop feature and in Virtual PC that feature actually works but you can't drag and drop stuff from one window into another. Sup with that Paralles? So now I get paranoid right. I throw out the image I made with the Parallels workstation and start over again. I figured maybe I just need to do another "CLEAN" install. So I do. Boot time is nice. Speedy! But,things take a million years to come up after that. Like the menu's & internet explorer and so forth. So much disk access going on. I am like "this thing runs at 90% native speed? Seems more like 20% to me!" Mind you I have nothing installed at all on my Mac that could be hogging up resources. I have used the Macintosh machines, operating system and apps since the Quadra 650. I am extremley farmilar with the platform. I support it in the information technology world. Meaning, I would so know if OSX was being bogged down. Then that would be a contributing factor. But in this case it is not. Ok, so I say let me tweak out Windows. So I do all the performance tweaks that one can possibly do. Sure I get much better response but not adaquet enough to make me say I am glad that this Parallels Workstation for OSX product exists. I have used VM ware on a PC machine like my trusty HP and it worked AWESOME! You would expect that Parallels would have the same kind of performance because let's face it. Your running an "INTEL CORE DUO". Well it doesnt seem that this is really the case here. I feel like I am back in the days of Pentium II and mind you that ran better than what I am experiencing here. I perform pro audio functions on both platforms. I use Digital Performer, Reason 3.0 on my Mac and other tools, plug-ins etc. I use Vegas 6.0d and Sound Forge 8b on my PC along with other tools, plug-ins etc. As well. So having a workstation that could allow for both platforms to co-exist on the same box and share the same display window is so great! Not happening right now with this product. Someone said on the forums that this product ran better than their 3.2 GHZ P4 machine. I don't think so. I am so very dissapointed. Performance is slow and simple application installs don't work right and it seems buggy at the moment. I know this is still in beta but what a dissapointing impression. I already pre-ordered the product from the Parallels team before trying it all out. Too excited and jumped the gun. I am hoping that this all will change. I am rather feeling like a fool at the moment for jumping the gun. I know better than this but I was so seriously convinced. At least Apple has come through with a solution that I tell you works extremely well. Boot Camp! It runs Windows so fast it's unreal!!! Mind you. EVERYTHING works perfectly!!! I mean ALL of my devices are seen, even my "FIREWIRE HD"! My capture cards and my external webcam along with ALL USB devices. It runs AWESOME!!!!!!! Some say oh yeah "Boot Camp Is For Games". I say yeah right! It's also for pure performance and its for ALL of your devices that are PC / MAC based too! I have used Boot Camp and let me tell you IT RULES!!!! I mean WOW!! But, the reason why I am hoping that PARALLELS WORKSTATION will work is because switching between two operating systems sucks! This is where Parallels shines. My experience with the Parallels support team is sub par. Check this out. I write them using their feedback and support interface on their web page. Guess what? NO responses from them. It's like they are saying "WHO GIVES A SHYT WHAT YOU THINK YOU STATISTIC YOU!!!" That is how I feel about it because I wrote them with questions no response. I wrote them with positive feedback no response. I am like "What kind of company is this man?" It feels to me like being out in the cold. But mind you they send me an activation key to extend the duration of the product. I am like " Check that out, won't take out time to respond to my inquery's but yet they will send me a activation key and mind you they had no problem with processing my pre-order but with everything else it's like "WHAT EVER"! Not good at all I think. I hope this company will acknowledge that customers count too. My only voice is on this forum and mind you who knows if even this gets acknowledged. Parallels has two ways about their product. It will either be an outstanding one or it will be vaperware. I am hoping for a posittive outcome. I really want the best of both worlds PC & MAC on the same screen, on the same box. I need them BOTH! However, if I am forced to use "BOOT CAMP" because Parallels doesn't care to make things right with their product I WILL. Flat out "BOOT CAMP" works WELL!! I mean FLAWLESS! It's the best Windows you will ever see let me tell you. But, I wish that Parallels can fix all of these issues and make the WIN / MAC experience the best in the market. I want to have faith in the "Parallels Developers" but customers need to feel like the product is a great solid "SUPPORTED"one and they should ALSO have the SUPPORT of the manufacturer when they ask questions.