Please Help..!! No Internet Connection, No solution.

Discussion in 'Installation and Configuration of Parallels Desktop' started by Tim6, Apr 2, 2016.

  1. Tim6

    Tim6 Bit poster

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    I currently have Parallels 9, running Win 7 Ultimate, on El Capitan. I used to have internet connection. But somewhere along the line with the IOS upgrades, I can no longer get online on the VM side. The Mac side is fine. I can get online both via wired and WiFi. But not on the Window side. I've have read all the thread and can not find any solution. I've tried everything that was suggested throughout the form and I'm hitting a wall. Please help...
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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    Hi Tim6, please follow the steps mentioned below to fix the network issue in Windows virtual machine:

    In the Parallels Desktop menu, go to Parallels Desktop > Preferences > Advanced > Networking and select "Restore Defaults".

    To use the Bridged networking mode, go to your virtual machine's Configuration > Hardware > Network and choose Bridged: Default Adapter, Ethernet, or Wi-Fi depending on your needs.
     
  3. barbpassman

    barbpassman Bit poster

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    I may have similar problem
    I upgraded Parallels 8 to parallels 11 last night.Runnig Windows 7 ultimate
    Now cannot use Internet Explorer on my VM. " Internet Explorer not responding"
    When I went to download Windows 10 Upgrade, the software downloaded into Safari on my Mac!
    When I launch my VM I get query if I wish to use Parallels or Safari as my browser. IE Is not mentioned
    ( I tried choosing Parallels as browser but then overtime on my Mac (El Capitan) I try to launch a URL, my VM started to launch
    I DO NOT Want this close tie in.. Want to run IE in my Windows VM
    Will Chris instructions solve my issue?
     
  4. Tim6

    Tim6 Bit poster

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    Hey Paul,

    Any other suggestions on how I can get online. I've tried everything I read up on this issue and I'm hitting a wall. Please help..!!

    thanks, Tim
     
  5. barbpassman

    barbpassman Bit poster

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    My problem solved thanks to some effort on my part AND Parallels Tech Support
     
  6. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

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    You're welcome! Feel free to reach out anytime. We are here to help! Thanks!
     
  7. Tim6

    Tim6 Bit poster

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    Anyone else out there...? Still can't get on the internet via VM. The Mac side is fine, I can get on the net. VM was fine before. So I know it worked at one point... frustrating...!!
     
  8. Hello Tim6,
    Unfortunately, Parallels Desktop 9 doesn't officially support El Capitan OS.
    Try to Upgrade your Parallels Desktop 9 to version 11 and check how it works.
     
    Maria@Parallels likes this.
  9. T'shuraA

    T'shuraA Bit poster

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    Imy using Windows 8 on parallels 11 with El Capitan and my windows 8 side is not detecting my wifi. But the actual side is. Any suggestions please.
     
  10. Maria@Parallels

    Maria@Parallels Problem solver

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    Did you try to reinstall Parallels Tools?
    Do you have any error message?
     
  11. T'shuraA

    T'shuraA Bit poster

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    i am downloading parallels 11 so i can download windows 8 then download SAS 9.4
    I was able to download Parallels and it said it was connected to Network 1. While downloading SAS 9.4 there was an error message with Microsoft .NET framework 3.5 service pack. so i stopped the download to get the service pack from microsoft.com, However it could not download the service pack because it said i needed to check my internet connection

    I want to be able to pick up my wifi on the windows side but it says there are on wireless devices found under Change PC settings...
    I am also not sure if i should do shared network, host-only or bridged.....
    DO you have any suggestions?
    PLEASE and THANK YOU !!!
     
  12. T'shuraA

    T'shuraA Bit poster

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    ---------------------------------------------------------------------------------------
    Yes i did reinstall parallels tools and that did not help
     

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