Possible unauthorized access

Discussion in 'General Questions' started by Vijay, Nov 19, 2016.

  1. Vijay

    Vijay Bit poster

    Messages:
    1
    All... something a bit disconcerting happened a few minutes ago. I was on my MacBook Pro (running MacOS Sierra) and the screen suddenly went blank for a second and a message popped up stating that it was being remotely accessed via Parallels Access. No one else has my log in information. For safety, I shut my Mac down and changed my password, too (to my parallels account).
    My only conclusion is that my account might have been compromised. I've opened a ticket with Parallels in hopes they can see where that connection originated from. If anyone knows where i can find that information, please let me know. Is there an access log kept somewhere?
    I'm hoping this isn't a glitch in the software because it's not good knowing someone might have access to your systems without your knowledge.

    Has anyone else seen this phenomenon?
     
  2. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,127
    Hello, Vijay. This query has been reported by some customers. There has been no issues/glitches from our end. Please change your password frequently to maintain account security.
     

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