printer error code 31000

Discussion in 'Installation and Configuration' started by GarryJ, Oct 31, 2009.

  1. GarryJ

    GarryJ

    Messages:
    1
    I am using a Brothers printer on Mac G-5. It prints ok in Mac mode but in Parallels/XP when I try to print an error message appears in the printer info either of these errors: pstopdffilter/pstopcupsraster failed error 31000 or opening raster file failed error 31000. Any ideas?
     
  2. Ynot

    Ynot Kilo Poster

    Messages:
    387
    Try to cleanup mac printer queue, switch off then on the printer and try to print again.

    Also, make sure that the latest parallels tools installed inside guest OS.
     

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