printer error code 31000

Discussion in 'Installation and Configuration' started by GarryJ, Oct 31, 2009.

  1. GarryJ


    I am using a Brothers printer on Mac G-5. It prints ok in Mac mode but in Parallels/XP when I try to print an error message appears in the printer info either of these errors: pstopdffilter/pstopcupsraster failed error 31000 or opening raster file failed error 31000. Any ideas?
  2. Ynot

    Ynot Kilo Poster

    Try to cleanup mac printer queue, switch off then on the printer and try to print again.

    Also, make sure that the latest parallels tools installed inside guest OS.

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