Pro subscription cannot be activated after updating to 26.1.0

Discussion in 'Licensing and Activation' started by Howard_Lu, Sep 25, 2025 at 11:25 PM.

  1. Howard_Lu

    Howard_Lu Bit poster

    Messages:
    4
    This happened when updating to 26. Now it happens once again after update.

    Screenshot 2025-09-26 at 2.23.34 PM.png
     
    Howard_Lu, Sep 25, 2025 at 11:25 PM
    #1
    iGadget likes this.
  2. FeilongQ1

    FeilongQ1

    Messages:
    1
    Yes, I also encountered the same problem.
     
    FeilongQ1, Sep 26, 2025 at 12:51 AM
    #2
  3. GaborA

    GaborA Bit poster

    Messages:
    1
    GaborA, Sep 26, 2025 at 1:38 AM
    #3
  4. KrzysztofO

    KrzysztofO Junior Member

    Messages:
    19
    Yes, same here...
     
    KrzysztofO, Sep 26, 2025 at 2:22 AM
    #4
  5. TorstenB8

    TorstenB8

    Messages:
    1
    Same here, after Update from Version 26.0 to 26.1
     
    TorstenB8, Sep 26, 2025 at 2:28 AM
    #5
  6. Howard_Lu

    Howard_Lu Bit poster

    Messages:
    4
    Rolled back to 26.0.1 through Time Machine. Hope this issue can be addressed soon.
     
    Howard_Lu, Sep 26, 2025 at 2:31 AM
    #6
    iGadget likes this.
  7. ChristianR5

    ChristianR5

    Messages:
    1
    Same here. Any way how I can fix this without rolling back?
     
    ChristianR5, Sep 26, 2025 at 2:43 AM
    #7
  8. JurgenP

    JurgenP Junior Member

    Messages:
    15
    I just upgraded to the latest version and I'm having the same issue!
     
    JurgenP, Sep 26, 2025 at 2:43 AM
    #8
  9. Jean-PhilippeH

    Jean-PhilippeH

    Messages:
    1
    I have the same problem. Can you please fix it asap and definitely?
     
    Jean-PhilippeH, Sep 26, 2025 at 3:55 AM
    #9
  10. yxz

    yxz Bit poster

    Messages:
    4
    me too.
     
    yxz, Sep 26, 2025 at 4:35 AM
    #10
  11. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    97
    Hello,
    Please note that this is a known issue and it is currently being investigated by our Development team.
    As a workaround, we would recommend to downgrade to Parallels Desktop 26.0.1 using this link.
    Note: When prompted to update to the latest version, kindly do not update to latest build and use current version.
    You may subscribe to this KB Article to be notified once a fix is released.
    Thank you!
     
    Adarsh Jeetun, Sep 26, 2025 at 11:07 AM
    #11

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