Problem with converting from subsctibtion to one time purchase

Discussion in 'Installation and Configuration' started by SzymonG, Feb 25, 2022.

  1. SzymonG

    SzymonG Bit Poster

    Messages:
    3
    Hello! Today I got information that my business edition subscription expired. I cancelled auto-renewal and decided on a one-time purchase of the standard edition. Now when I try to enter the parallels it says that the license expired. When I erased this program and installed a new standard version, it still says I don't have the license. Please help. Best Regards
     
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, have you purchased Parallels Desktop 1 time license key?
     
  3. SzymonG

    SzymonG Bit Poster

    Messages:
    3
    Yes. I did it i have parallels 17 permament license
     
  4. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, you need to add your Parallels Desktop permanent license key by following this KB article.
     

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