Problem with resolution when moving Parallels window to the new space

Discussion in 'Windows Virtual Machine' started by mneblett, Oct 29, 2013.

  1. mneblett

    mneblett Bit poster

    Messages:
    5
    Starting point: Running Parallels 9 with Win 8.1 on a retina MacBook Pro (2880 pixel) running 10.9 (Mavericks) -- no problems with this.

    If I connect the MBP to my external BenQ 24" 1900 pixel monitor, and then move the already-running Parallels/Win 8.1 application to the space on the external monitor, Parallels automatically resizes (as it should) -- but the problem is that the resized WIn 8.1 is a very high resolution environment, with ultra-tiny desktop icons, nearly unusable Word toolbars, etc.

    If I shut down and restart Win 8.1 within the Parallels envoironment on the external monitor (i.e., without also shutting down Parallels), the Win 8.1 desktop resolution comes up exactly as it should be (i.e, corresponding to how it looked when on the rMBP screen before the external monitor was added).

    Any idea why Parallels is not resizing Win 8.1 properly when it is first moved to the space on the external monitor?

    Thanks,
    Mark
     
  2. sergk

    sergk Parallels Developers

    Messages:
    520
    Hello!

    Please open any program (Word, e.g.), generate two Problem Reports:
    1) First - while Parallels window lies on MBP display.
    2) Second - after moving Parallels window to external display while "WIn 8.1 is a very high resolution environment, with ultra-tiny desktop icons, nearly unusable Word toolbars, etc"

    and post their ID here.
     

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