problems with Parallels Access toolbar in iPad app

Discussion in 'General Questions' started by John Lill, Nov 5, 2013.

  1. John Lill

    John Lill Junior Member

    Messages:
    16
    I can hide the Access toolbar by swiping right on my iPad, but no matter what I do I cannot bring it back by swiping left. I have to click the small "apps" icon in the lower right corner (looks like 2 overlapping windows) and select Finder. Then I get the toolbar back. Sometimes I am unable to move the toolbar, although that's no big deal. I have an iPad 3. Any ideas? Thanks!
     
    Last edited: Nov 5, 2013
  2. Manojkumar@Parallels

    Manojkumar@Parallels Parallels Support

    Messages:
    124
    Hi JohnWood,

    We recommend you to update to the latest build of Parallels Access.

    If the issue is persists, send us the problem report as suggested at http://kb.parallels.com/116783

    Thanks,
    Manoj
     

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