PS2 mouse (code 32) error and rolls back "Parallels Tools" installation

Discussion in 'Installation and Configuration of Parallels Desktop' started by mehaboob.subhan, May 23, 2011.

  1. Please perform the following:

    NOTE: Before you proceed, please make a backup of your Virtual Machine (.pvm file)

    1) Open 'Registry Editor' in Windows Virtual Machine

    {Go to 'Start -> Run -> Type 'regedit' (without quotes) and hit Enter/Return}

    delete "Parallels Tools" entry from 'hklm/software/parallels/'.
    delete "Parallels Folder" from 'C:\Program Files\Parallels\'.

    2) Open 'Device Manager' and remove any 'Yellow Exclamated Devices'.

    3) Delete the following Entry from 'Registry Editor'

    HKEY_LOCAL_MACHINE/SYSTEM/ControlSet001/Services/i8042prt i.e, "i8042prt"

    4) Restart Windows.

    5) Now, install 'Parallels Tools'. (This time it should not roll back)
     

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