published applications "freeze" on start

Discussion in 'Parallels Remote Application Server' started by kaa@, Nov 17, 2008.

  1. kaa@

    kaa@ Guest

    2x server build 465
    2x client build 465

    Sometimes when user try to launch published application (different aplications with same effect) he see grey window and nothing else.
    In this state 2x client "freeze", if user disconnected and try start any application, he recconected to this grey window. If I force logoff user from task manager (on server) user receive error mesage, txclient closed, after that he normally start his application.

    please, help. If need additional information - say how it collect.
     
  2. Lee

    Lee Guest

    sounds like corrupted windows rdp ocx files on the macine

    ensure they are all patched uptodae any clients with the issue, reinstall the latest RDP client
     
  3. zippo

    zippo Pro

    Messages:
    491
    It seems more of a terminal server problem as it resolves only when you reset the session. When this happens, try to shadow the effected session and check what is on screen. If just a grey window then your server is playing around at the RDP level.
     

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