Purchased new PD 12 but PA 3 monthly is not reflected in Account

Discussion in 'Account and Subscription Management' started by JohnH18, Nov 29, 2016.

  1. JohnH18

    JohnH18 Bit poster


    I have just purchased a new PD 12 (not upgrade) . Got a PD 11 also in my account.
    But the Parallel Access is expired (based on the old PD 11 licence) and not extended for another 3 months based on the new PD 12 purchase.

    Pls advise.

    Thank you

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