Purchased software not a subscription - what happened to my license?

Discussion in 'Accessing your Mac' started by DanielL26, Jan 3, 2020.

  1. DanielL26

    DanielL26 Bit Poster

    Messages:
    6
    When I purchased my software it was not a subscription. But now it is telling me to renew my subscription? how can i restore my license for Parallels?
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    6,252
    Hi, we've checked your account da*******@hotmail.com and found only 1 subscription and it has been expired at 27.05.2019
    Could you please share your another Parallels account email address.
     

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