purchased wrong version (upgrade not full)

Discussion in 'Installation and Configuration' started by JenniferS3, Sep 13, 2017.

  1. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We see that you have got a refund for the upgrade by contacting our payment gateway partner Cleverbridge. Feel free to reach out to us if you have any issues.
     
  2. ShrutiK

    ShrutiK

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    1
    Hello I also purchased the upgrade version instead of the home edition.Can I pls get refund?Pls help me out!
     
  3. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hi, please sorry for the delay in response.
    If the issue still there please share with us your purchase order number.
     
  4. DennisP9

    DennisP9

    Messages:
    1
    This same exact thing happened to me, and all I want is a regular version of parallels so I can run windows on my m1 Mac for computer science class online
     
  5. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello, could you provide us with your purchase order number please?
     
  6. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hi, do you still have an issue? If yes, please reply us back with your purchase order number.
     
  7. KoKiatT

    KoKiatT Bit Poster

    Messages:
    1
    ฉันได้ส่งคำขอคืนเงินแล้ว แต่ตอนนี้เป็นเวลาเจ็ดวันแล้ว และฉันยังไม่ได้รับเงินเลย
     
  8. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello, according to our internal system your order has been refunded.
    Could you contact your bank account for more information please
     
  9. MelanieR

    MelanieR Bit Poster

    Messages:
    1
    hi, i also did the same exact thing where I purchased the upgrade instead of the full version. could i please get a refund? thank you so much.
     
  10. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,060
    Hello, please send your purchased reference number or Parallels Desktop license key in private message. Thanks, Parallels Team.
     
  11. vernorama

    vernorama

    Messages:
    1
    I also purchased the upgrade version by mistake, need to get the full version. Appreciate any help.
     
  12. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,060
    Hello, please help us with your purchased reference number in private message. Thanks, parallels team.
     
  13. MariamR1

    MariamR1

    Messages:
    1
    Hi I accidentally bought the upgrade version, please help
     
  14. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,060
    Hi, please send your purchased reference number or registered email address in private message.
     
  15. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,060
    Hi, please send your purchased reference number or registered email address in private message.
     
  16. JacobH8

    JacobH8 Bit Poster

    Messages:
    1
    I bought the wrong version, I bought an upgrade instead of full, can this be refunded?
     
  17. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,060
    Hi, we have sent you a private message. Kindly check and reply back to us.
     
  18. awfsngbfdvsx

    awfsngbfdvsx Bit Poster

    Messages:
    1
    Hi I accidentally bought the upgrade version, can I ask for refund?
     
  19. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,060
    Hello, we have sent you a private message. Kindly help us with your purchased reference number over there.
     
  20. SzymonG

    SzymonG Bit Poster

    Messages:
    3
    Hello, I bought an upgrade instead of the standard license. Please refund me so I can buy the correct one. Best Regards
    Ref: 322128596
     

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